Retail Sales Manager

The Saskatoon Farm; Okotoks; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local business dedicated to community values is seeking a dynamic Retail Sales Manager for The Buffalo Room. This role involves leading operations, managing a team, and enhancing customer experience while driving sales. Candidates should have a background in retail management and a passion for customer engagement. This position offers a pay of $24-$26 per hour with opportunities for performance bonuses and personal growth. Flexible scheduling is included.

Benefits

Casual dress

Company events

Discounted or free food

On-site parking

Store discount

Qualifications

• Minimum 3 years of experience in the retail industry.
• At least 1 year in a retail management or supervisory role.
• Proven ability to lead teams and achieve performance targets.
• Experience in visual merchandising, inventory management, and customer service.

Responsibilities

• Oversee daily operations to ensure excellence in customer service and sales performance.
• Lead and support a team of retail staff.
• Manage inventory levels and coordinate with vendors.
• Plan and execute visual merchandising strategies.

Skills

Leadership

Customer Engagement

Visual Merchandising

Communication

Inventory Management

Tools

POS systems

Job description

About Us

The Buffalo Room at The Saskatoon Farm is a unique retail space nestled within the scenic Saskatoon Farm, offering customers a curated selection of local, handcrafted, and seasonal goods. We’re passionate about providing an exceptional shopping experience that reflects the beauty and values of our community. The Buffalo Room plays a key role in delivering a welcoming and memorable guest experience to our patrons.

Position Overview

We are seeking adynamic, hands-on Retail Sales Managerto lead the day-to-day operations and long-term success of The Buffalo Room. This role combines people leadership, visual merchandising, inventory management, and customer engagement in a fast-paced, values-driven environment.

The ideal candidate is a motivated and organized individual with a passion for retail, a strong eye for design, and the ability to foster a positive team culture. You will work closely with the General Manager and other departments to elevate the retail experience while optimizing operational performance.

Key Responsibilities

• Oversee daily operations of The Buffalo Room to ensure excellence in customer service, sales performance, and overall store presentation
• Greet and engage customers, offering personalized product recommendations and creating a warm, inviting shopping experience
• Lead, train, schedule, and support a team of retail staff—ensuring high morale, accountability, and ongoing professional development
• Manage inventory levels: place orders, receive shipments, maintain stockrooms, and coordinate with vendors to ensure optimal product availability
• Plan and execute visual merchandising strategies and seasonal displays to highlight key products and enhance sales
• Operate and manage the point-of-sale system; process transactions, returns, and exchanges
• Monitor sales performance, analyze trends, and identify opportunities for growth and operational improvement
• Collaborate with the General Manager to review store sales, staffing needs, and performance metrics
• Support and participate in marketing initiatives such as social media content, in-store demonstrations, and events tied to The Buffalo Room
• Maintain cleanliness and organization of the store, stock room, storage areas, and customer washrooms; dispose of garbage and recyclables responsibly
• Work flexible hours, including weekends and the occasional evening, especially during peak seasons and special events
• Perform additional duties as assigned to contribute to the success of The Buffalo Room and Saskatoon Farm

Required Experience & Qualifications

• Minimum 3 yearsof experience in the retail industry
• At least 1 yearin a retail management or supervisory role
• Proven ability to lead teams and achieve performance targets
• Experience in visual merchandising, inventory management, and customer service
• Comfortable using retail technology, POS systems, and basic reporting tools
• Creative, detail-oriented, and solution-focused
• Strong interpersonal and communication skills

Compensation & Benefits

• Wage:$24 - $26 per hour (based on experience)
• Bonuses & Incentives:Performance-based bonuses and seasonal event-related income opportunities
• Employment Type:Full-time, year-round position
• Opportunities for growth and development within a vibrant, locally focused business

Skills You’ll Develop and Apply

• Leadership & Team Building– Motivate and guide your team to succeed
• Creativity & Innovation– Design compelling merchandising and marketing displays
• Communication– Deliver excellent customer service and build strong team relationships
• Digital & Technical Skills– Operate POS systems and analyze retail reports
• Problem Solving– Resolve issues quickly and maintain smooth day-to-day operations
• Numeracy & Inventory Control– Track and manage stock, analyze sales, and place orders
• Customer Engagement– Build lasting connections with a loyal customer base

Language Requirements

• English (fluency required)
• Additional languages are considered an asset

Why Join Us?

At theSaskatoon Farm, we’re more than a destination—we’re a community. As a leader in The Buffalo Room, you’ll play a key role in shaping how customers experience our space and the values we represent. This is a unique opportunity to contribute to a local business rooted in family and community connections.

Job Type: Full-time

Pay: $24.00-$26.00 per hour

Additional pay:

• Bonus pay
• Commission pay

Benefits:

• Casual dress
• Company events
• Discounted or free food
• On-site parking
• Store discount

Schedule:

• Every Weekend
• Monday to Friday
• Weekends as needed

Experience:

• Retail management: 1 year (required)
• Retail sales: 3 years (required)