retail sales manager

BEAUTYFLY INC; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

A local spa company in Calgary is looking for a Retail Sales Manager. Responsibilities include managing staff, developing marketing strategies, and overseeing daily operations. The ideal candidate must be willing to relocate, have at least 7 months of experience, and possess a secondary school diploma. This role demands a fast-paced environment and strong problem-solving skills.

Qualifications

• Experience managing staff and assigning duties is required.
• Knowledge of market research and consumer demand.
• Ability to develop and implement marketing strategies.

Responsibilities

• Manage daily operations of the spa.
• Recruit, hire and supervise staff.
• Resolve customer issues and complaints.

Skills

Staff management

Market analysis

Budgeting

Problem resolution

Education

Secondary (high) school graduation certificate

Tools

Point of sale system

Accounting software

MS Outlook

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 7 months to less than 1 year

Work setting

• Willing to relocate
• Spa

Tasks

• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Computer and technology knowledge

• Point of sale system
• Accounting software
• Word processing software
• Spreadsheet
• MS Outlook

Transportation/travel information

• Willing to travel

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking

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