retail sales manager

Calgary Equity Security; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A Calgary-based firm is seeking an operations manager to oversee daily operations and staff. Responsibilities include managing budgets, conducting market research, and resolving customer issues. Candidates must have a secondary school diploma and 2-3 years of relevant experience, along with strong team player qualities.

Qualifications

• 2 years to less than 3 years of experience required.
• Must be a team player.

Responsibilities

• Direct and control daily operations.
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends.
• Determine merchandise and services to be sold.
• Implement pricing and credits policies.
• Locate, select, and procure merchandise.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues including customer requests and complaints.
• Recruit, hire, and supervise staff.
• Oversee payroll administration.
• Conduct performance reviews.
• Supervise office and volunteer staff.

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Direct and control daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff
  
  

Additional information

Personal suitability

• Team player