retail sales manager

Government of Canada - Western; Banff; On-site; CAD 50,000 - 70,000; Full time

Job summary

A governmental organization in Canada is seeking a Manager for a retail operation in Banff. The role involves directing daily operations, managing staff, and planning budgets. Candidates should have a minimum of three years in similar roles and possess leadership skills. Responsibilities include overseeing operations, recruiting staff, and ensuring customer satisfaction. The opportunity offers additional benefits such as paid training and wellness programs.

Benefits

Learning/training paid by employer

Paid time off

Team building opportunities

Wellness program

Qualifications

• Minimum of 3 years to less than 5 years of experience in retail or management.
• Proven ability to manage a team effectively.
• Strong understanding of market trends and consumer demand.

Responsibilities

• Direct and control daily operations of the retail business.
• Manage staffing, including hiring and performance reviews.
• Evaluate daily operations to ensure efficiency.

Skills

Adaptability

Team player

Leadership

Client focus

Excellent written communication

Time management

Problem-solving

Education

College, CEGEP or other non-university certificate/diploma

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Relocation costs not covered by employer
• Pet shop
• Retail business
• Management

Responsibilities Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 5-10 people

Experience and specialization Area of work experience

• Tourism
• Special events

Area of specialization

• Retail store

Additional information Transportation/travel information

• Own transportation
• Willing to travel
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Standing for extended periods

Personal suitability

• Adaptability
• Collaborative
• Creativity
• Energetic
• Goal-oriented
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Interpersonal awareness
• Judgement
• Organized
• Team player
• Maturity
• Resourcefulness
• Ability to multitask
• Leadership

Benefits Other benefits

• Learning/training paid by employer
• Paid time off (volunteering or personal days)
• Team building opportunities
• Wellness program