Retail Sales Coordinator

Scooteretti; Ottawa; On-site; CAD 40,000 - 50,000; Full time

Job summary

Scooteretti is looking for a Retail Sales & Operations Coordinator to enhance customer experience and streamline operations. This full-time position involves engaging with customers, managing inventory, and supporting executive operations. Ideal candidates are bilingual, detail-oriented, and passionate about cycling.

Benefits

Comprehensive employer-paid benefits plan

Advancement opportunities

Passionate and knowledgeable team environment

Qualifications

• Retail sales experience with a customer-first mindset.
• Fluent in both English and French (spoken and written).
• Valid driver’s license and willingness to move between locations as needed.

Responsibilities

• Engage with customers in-store and online.
• Oversee inventory across retail and warehouse locations.
• Support the Vice President with operational planning and execution.

Skills

Bilingual (English and French)

Customer-first mindset

Organizational skills

Leadership potential

Attention to detail

Education

Background in retail operations or store management

Tools

Microsoft Office

Google Workspace

Job description

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Scooteretti is redefining how Canadians move through their cities—with premium electric bikes and unmatched customer service. As we continue to grow while others scale back, we’re seeking a Retail Sales & Operations Coordinator to support our dynamic retail and logistics operations.

This bilingual position offers the chance to work at the intersection of customer experience, sales performance, and operational excellence. You’ll work directly with the Vice President to keep our showroom, warehouse, and daily operations running smoothly and efficiently.

Key Responsibilities

• Engage with customers in-store and online, helping them select the right electric bike
• Demonstrate product features and communicate value with confidence
• Identify upselling and cross-selling opportunities to enhance customer experience and maximize revenue

Operations & Inventory Coordination

• Oversee inventory across retail and warehouse locations
• Track product flow, manage incoming stock, and update records accurately
• Maintain store presentation standards to optimize merchandising and traffic flow
• Assign, manage, and follow up on tasks with team members to ensure productivity
• Coordinate with suppliers and internal teams to streamline daily operations
• Assist in onboarding and training team members on product knowledge and procedures

Executive Support

• Support the Vice President with operational planning, execution, and reporting
• Play a key role in day-to-day decision-making and performance monitoring

What We’re Looking For

• Fluent in both English and French (spoken and written)
• Retail sales experience with a customer-first mindset
• Background in retail operations or store / warehouse management
• Exceptional organizational skills with strong attention to detail
• Clear communicator with leadership potential
• Proficiency in Microsoft Office / Google Workspace and the ability to learn new systems quickly
• Valid driver’s license and willingness to move between retail and warehouse locations as needed
• A passion for cycling, sustainability, and innovative technology

Why Join Scooteretti

• Work with the world’s top eBike brands and cutting-edge technology
• Enjoy a comprehensive employer-paid benefits plan for full time employees
• Be part of a growing company with advancement opportunities
• Join a passionate, knowledgeable team in a supportive and fast-paced environment
• Secure a full-time, permanent role in a thriving industry
• Full-time (40 hours / week)
• Weekend availability required
• Located at our Ottawa showroom and warehouse
• Reports directly to the Vice President

Apply Today

If you're detail-oriented, motivated, and excited to work with an industry leader in electric bikes, we want to hear from you. Apply now and take your career to the next level with Scooteretti.

Scooteretti is an equal opportunity employer committed to fostering an inclusive, diverse, and respectful workplace where all individuals are valued and given equal opportunities to succeed.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Retail

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