Retail Sales Associates- Willowbrook Shopping Centre

Lovisa; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Langley is seeking an energetic Sales Associate to provide exceptional customer service while supporting store operations and maintaining high visual merchandising standards. Ideal candidates will have a high school diploma and a passion for retail and fashion. This role requires strong communication skills and the ability to work flexibly, including evenings and weekends.

Qualifications

• Previous retail experience preferred.
• Ability to work in a fast-paced environment.
• Genuine passion for retail and fashion.

Responsibilities

• Deliver outstanding customer service by greeting customers and providing recommendations.
• Process transactions accurately using POS systems.
• Maintain store appearance through cleaning and organizing merchandise.

Skills

Customer service

Retail experience

Communication skills

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Job description

Retail Sales Associate

POSITION DESCRIPTION AND KEY MEASURES

Department: Retail Operations

Location: Store Location

Report to: DM

Number of direct reports:

POSITION PURPOSE AND EXPECTATION:

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail