Retail Sales Associate - Southgate S/C

Banana Republic; Edmonton; On-site; CAD 30,000 - 40,000; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

Medical, dental, vision, and life insurance

Employee stock purchase plan

Job summary

Banana Republic is hiring a Brand Associate in Edmonton, Canada. In this role, you will engage customers and provide exceptional service to promote brand loyalty. Key responsibilities include supporting sales and maintaining a positive work environment. Ideal candidates will be strong communicators with a passion for retail and the ability to work a flexible schedule. Benefits include a 50% merchandise discount, competitive paid time off, and comprehensive health insurance.

Qualifications

• Good communicator who effectively interacts with customers and team.
• Customer-focused service provider on and off the sales floor.
• Able to maneuver around sales floor and lift up to 30 lbs.

Responsibilities

• Engage and connect with customers by providing excellent service.
• Promote loyalty by educating customers about programs.
• Enhance customer experience using all omnichannel offerings.
• Support sales floor and maintain a tidy work center.

Skills

Customer service

Communication

Retail technology

Problem-solving

Job description

About the Company

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries. We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities.

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with customers by providing excellent customer service that results in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire, and help shape the customer’s wardrobe. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals that contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, and back‑of‑house as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator who can effectively interact with customers and team to meet goals.
• A customer‑focused service provider both on and off the sales floor, helping deliver an exceptional experience for our customers.
• Passionate about retail and thriving in a fast‑paced environment.
• A problem solver who focuses on continuous improvement, is always learning, open to feedback, and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom, and office and lift up to 30 lbs.

Benefits

• Merchandise discount: 50% off regular‑priced merchandise at Gap, Banana Republic, Old Navy and Athleta; 30% off at Outlet; and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• Virtual health care 24/7.
• Maternity/Parental Top Up.
• See more of the benefits we offer.

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.