Retail Sales Associate Retail Stores Ottawa, Canada

PUMA Gruppe; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic and vibrant team at an established industry player known for its commitment to excellence and teamwork. This role emphasizes delivering exceptional customer experiences while embodying PUMA's core values. As a member of the team, you'll not only contribute to achieving sales and performance targets but also ensure the store reflects the brand's standards of cleanliness and visual merchandising. With opportunities for growth and a culture that values diversity and inclusion, this position is perfect for those who thrive in a fast-paced retail environment and are eager to make a difference. Embrace the spirit of teamwork and individuality at PUMA, where every day brings new challenges and rewards.

Qualifications

• 1-2 years in customer service, ideally in retail apparel/footwear.
• Strong teamwork and quick learning abilities required.

Responsibilities

• Deliver high customer experience in line with PUMA's standards.
• Achieve sales and profitability targets through effective service.
• Maintain store cleanliness and compliance with merchandising guidelines.

Skills

Customer service

Team player

Quick learner

MS Office skills

Physical stamina

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

Your Mission

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.