Retail Sales Associate - Pen Centre

Athleta; St. Catharines; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail company seeks a part-time Retail Sales Associate for the Pen Centre location in St. Catharines. The candidate will be responsible for delivering exceptional customer service, driving sales, and supporting store operations. Flexibility to work varied shifts and strong communication skills are essential for this role.

Qualifications

• Ability to effectively interact with customers and meet goals.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and able to thrive in a fast-paced environment.

Responsibilities

• Engage and connect with customers to provide excellent service.
• Promote loyalty by educating customers about loyalty programs.
• Support all areas of the store as required and maintain a clean work environment.

Skills

Customer service

Communication

Problem solving

Flexibility

Job description

Retail Sales Associate - Pen Centre page is loaded

Retail Sales Associate - Pen Centre

Apply remote type Not Remote locations 05486 ON Pen Centre time type Part time posted on Posted Yesterday job requisition id R194938

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.