Retail Sales Associate Part Time

PetSmart; Nanaimo; On-site; Part time

Job summary

A leading pet retail company in Nanaimo is seeking a Retail Sales Associate. This part-time role involves engaging with pet parents, ensuring a positive shopping experience, and caring for store-owned pets. Candidates must have strong communication skills, flexibility in scheduling, and the ability to work under pressure. Join to make a meaningful impact every day while upholding company values and ensuring pet safety. Benefits include health coverage and discounts.

Benefits

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

401k

Tuition assistance

Career pathing

Development opportunities

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store-owned pets.
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store-owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends.
• Ensures a safe environment for associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store.
• Participates in the culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

Overview

Retail Sales Associate (Part Time) at PetSmart. Engages with pet parents and their pets, provides positive experiences, and upholds the company’s vision, mission, values, and strategy. Supports store cleanliness, maintenance, and pet safety standards, as well as direct care of pets within the store.

Benefits

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development opportunities

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store-owned pets, including feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store-owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in the culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Requires reaching with hands and arms; ability to stoop, kneel, crouch, talk and hear. Includes depth perception; reasonable accommodations may be made for disabilities.
• Frequently lift and/or move up to 50 pounds; may occasionally lift more than 100 pounds with team assistance. Depth perception required.
• Possible exposure to moving mechanical parts, wet environments with pet hair, and varying noise levels. Exposure to live animals is common.

Additional Information

Join us to make a meaningful impact every day. Whether helping a customer choose their first fish, celebrating a pet’s birthday, or seeing a happy pet parent after a grooming, you’ll create moments that matter. PetSmart cherishes diversity and the unique perspectives of our associates, all united by a passion for pets. This listing may not reflect the current opening; check with your local PetSmart store for active roles. Exact rate of pay will be based on experience, training, skills, and store location, and will not be less than local minimum wage. This position is eligible for benefits as described at benefits.petsmart.com/ca/.