Retail Sales Associate - North City S / C

Old Navy; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail brand in Canada is seeking a Brand Associate to engage customers and provide exceptional service. Responsibilities include promoting loyalty programs, supporting the sales floor, and maintaining a clean work environment. The ideal candidate is passionate about retail, able to work flexible hours, and has strong communication skills. This position offers the opportunity to thrive in a dynamic environment.

Qualifications

• Good communicator with the ability to interact effectively.
• Customer-focused service provider to deliver exceptional experiences.
• Flexible schedule including evenings and weekends.
• Able to lift up to 30 lbs.

Responsibilities

• Engage with customers to provide excellent service.
• Promote loyalty programs to customers.
• Support sales floor and assist in various areas as needed.
• Maintain an organized work center and handle customer interactions professionally.

Skills

Customer service

Retail technology

Communication

Problem solving

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product knowledge and use your experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs.

J-18808-Ljbffr