Retail Sales Associate - Mega Cntr Vaudreuil

Gap; Vaudreuil-Dorion; On-site; CAD 30,000 - 45,000; Full time

Job summary

A leading retail company is seeking a Brand Associate to enhance customer experience through exceptional service and product knowledge. This role requires strong communication skills and a passion for retail in a fast-paced environment, ensuring each customer has a memorable shopping experience.

Qualifications

• Capacité à interagir efficacement avec les clients et l'équipe.
• Passionné par le secteur de la vente au détail.
• Capacité à utiliser la technologie de vente au détail.

Responsibilities

• Engager et connecter avec les clients pour renforcer la fidélité à la marque.
• Promouvoir les programmes de fidélité et soutenir les opérations de vente.
• Maintenir un espace de travail propre et organisé.

Skills

Communication

Service à la clientèle

Vente suggestive

Résolution de problèmes

Job description

Au sujet du poste

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

Que faites-vous?

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Qui êtes-vous?

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs.