Retail Sales Associate / Keyholder

Mind Games US; Dartmouth; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player in the retail sector is seeking a motivated and energetic individual to join their dynamic team. This role is perfect for someone who thrives in a fast-paced environment and is passionate about games and toys. You'll be responsible for creating exceptional customer experiences, achieving sales goals, and maintaining a visually appealing store. If you have a knack for customer service and a love for pop culture, this position offers a unique opportunity to work in a fun and engaging atmosphere surrounded by products you love. Join a company that values creativity and customer engagement!

Benefits

Competitive Pay

Store Discount

Extended Health Benefits

Fun Work Environment

Qualifications

• 1+ year of experience in sales or customer service is required.
• Exceptional customer service and communication skills are essential.

Responsibilities

• Greet customers and provide exceptional service by recommending products.
• Operate a POS system and ensure accurate payment processing.
• Maintain store appearance and manage inventory levels.

Skills

Customer Service

Sales Skills

Interpersonal Communication

Leadership

Multitasking

Knowledge of Pop Culture and Board Games

Education

High School Diploma

Associate's Degree

Bachelor's Degree

Tools

POS System

Job description

Hello! Mind Games are opening doors for new applicants! Do you want to become one of the minds of our company? This is the opportunity to take!

Mind Games is North America's premier specialty retailer "Where Creative Minds Come to Play"! In our stores, you can find a variety of games, toys, and puzzles for everybody and any occasion. We sell fun and provide opportunities to express yourself through hobbies and interests.

If you support our vision - try yourself and join our team!

We are looking for a motivated, energetic individual, who thrives in a fast-paced retail environment. We are seeking leaders who are knowledgeable in our products, (current knowledge or extreme curiosity to learn), can achieve sales goals by creating great customer/employee experiences, and can maintain a visually compelling store.

Duties And Responsibilities Include, But Are Not Limited To:

• Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
• Operate a POS system, accurately process payments, and issue receipts.
• Keep the store neat, including restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
• Act as an expert in the product lines the store carries, with attention to detail and the ability to answer any questions customers may have.
• Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
• Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
• Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
• Conduct opening and closing procedures for the store, including inspecting products, ensuring cash registers are balanced and closed securely, and following security procedures.
• Act as a role model for customer service and attitude among other sales associates.

You are best suited for the role if you have the following qualifications and skills:

• High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
• 1+ year of experience in sales, customer service, or retail is required for this role.
• Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
• Ability to multitask, respond to competing deadlines, and manage priorities effectively.
• Strong leadership qualities with the ability to take ownership and delegate tasks to others when appropriate.
• Passion/knowledge of pop culture and board games (preferred).
• Ability to stand or walk for long periods and lift up to 20 pounds.

Pay Rate (per hour):

$15.20 - $16.20

Benefits:

• Competitive Pay
• Store Discount
• Extended Health Benefits
• Being surrounded by people and products you love!