Retail Sales Associate - High Street SC

Gap; Abbotsford; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading fashion retailer in Abbotsford is seeking a Brand Associate to provide exceptional customer service and drive sales. In this role, you will engage with customers, foster brand loyalty, and support store operations. Candidates should be effective communicators, customer-focused, and comfortable in a fast-paced environment. This position offers various benefits, including a merchandise discount and comprehensive health insurance.

Benefits

50% merchandise discount

Competitive Paid Time Off

Registered Retirement Savings Plan

Comprehensive health insurance

Virtual healthcare available 24/7

Qualifications

• Effective communicator capable of interacting with customers and team members to meet goals.
• Customer-focused, providing exceptional service both on and off the sales floor.
• Problem solver committed to continuous improvement and open to feedback.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling techniques.
• Support sales floor, fitting room, cash wrap, and back-of-house operations.
• Maintain a clean and organized work environment.

Skills

Effective communication

Customer-focused

Retail technology proficiency

Problem-solving

Job description

About Gap

Gap has always embodied optimistic American style. Starting with our first store on Ocean Avenue in San Francisco, opened nearly 50 years ago by Doris and Don Fisher, our brand's core has been our phenomenal people — our employees and our customers. These individuals are rooted in our legacy but focused on the future and committed to making the world better.

We stay true to our roots while leading the way in fashion and innovation. If you want to be part of an iconic American brand and help shape our future, we invite you to join us.

About The Role

As a Brand Associate, you will be a vital part of our team, bringing our brand to life for customers. Your role involves engaging with customers, providing excellent service to foster brand loyalty. You will use your product knowledge to educate, inform, inspire, and assist customers in wardrobe choices. Collaborating with your leadership team, you will deliver a top-tier customer experience through an omni-channel approach.

What You'll Do

1. Consistently treat all customers and employees with respect, contributing to a positive work environment.
2. Promote loyalty by educating customers about our loyalty programs.
3. Engage with customers to drive sales and service using suggestive selling techniques.
4. Enhance the customer experience with all omni-channel offerings.
5. Meet personal goals that contribute to overall store success.
6. Support sales floor, fitting room, cash wrap, and back-of-house operations as needed.
7. Maintain a clean and organized work environment.
8. Handle customer interactions and potential issues courteously and professionally.
9. Execute operational processes efficiently.

Who You Are

1. Effective communicator capable of interacting with customers and team members to meet goals.
2. Customer-focused, providing exceptional service both on and off the sales floor.
3. Passionate about retail and comfortable in a fast-paced environment.
4. Problem solver committed to continuous improvement, open to feedback, and proactive in taking action.
5. Flexible schedule availability, including holidays, evenings, overnights, and weekends.
6. Proficient in retail technology.
7. Capable of maneuvering around the sales floor, stockroom, and office, and lifting up to 30 lbs.

Benefits at Gap

• Merchandise discount: 50% off at Gap, Banana Republic, Old Navy, and Athleta; 30% off at Outlet; 10% off markdowns at Gap, Banana Republic, and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Comprehensive health insurance: medical, dental, vision, and life insurance.
• Virtual healthcare available 24/7.
• Maternity/Parental Top Up.
• Additional benefits available for eligible employees.

Gap Inc. is an equal-opportunity employer committed to a diverse and inclusive workplace. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

Hourly Range: $17.85 - $18.50 CAD

Employee pay varies based on qualifications, experience, skill level, and location, complying with local minimum wage laws.