Retail Sales Associate, Full Time - Riocan Cntr Kingston

Gap Inc.; Kingston; On-site; CAD 26,000 - 27,000; Full time

Benefits offered by this job

Merchandise discount for our brands: 和

Competitive Paid Time Off plans.

Company match for donations and volun

RRSP - Registered Retirement Savings

Job summary

Gap Inc. is hiring a FT Brand Associate for Old Navy in Kingston, Ontario. You will welcome customers, provide expert product knowledge, and deliver an exceptional shopping experience using an omni-channel approach.

You’ll promote loyalty programs, support store operations, and help maintain a clean, organized sales floor. You’ll join a team focused on accessibility to fashion, with flexible scheduling including evenings and weekends, and opportunities to grow within a global retailer.

Qualifications

• Strong customer service and communication skills.
• Ability to educate customers about loyalty programs and use omni-channel tools.
• Willingness to work flexible schedule including holidays, evenings, weekends.
• Comfort with lifting up to 30 lbs and moving around store areas.

Responsibilities

• Interact with customers and teammates to deliver excellent service.
• Educate customers about loyalty programs and promotions.
• Drive sales through suggestive selling and excellent product knowledge.
• Engage with customers using all omnichannel offerings to enhance the shopping experience.
• Support store operations on the sales floor, fitting room, cash wrap, and back of house.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Problem solving

Team collaboration

Tools

POS systems

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. This posting is to fill one vacancy.

What you'll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Hourly Range: $19.00 - $19.50

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Gap (Canada) Inc. and Old Navy (Canada) Inc. use Artificial Intelligence tools to assess applicants.

Unless otherwise specified in the 'About the Role' section above, this posting is to fill multiple vacancies.