Retail Sales Associate, Full Time - St Vital S/C

Old Navy; Winnipeg; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discount: 50%

Competitive Paid Time Off

RRSP company match

Employee stock purchase plan

Virtual health care

Maternity/Parental Top Up

Job summary

Old Navy is hiring a Brand Associate in Winnipeg to bring the brand to life through exceptional customer service. You will educate customers on products and promotions, build loyalty, and deliver a seamless omnichannel shopping experience with support from leadership.

You will engage with customers on the sales floor, assist with stock and checkout, and help maintain a clean, welcoming store environment. The role requires adaptability, strong communication, and a team‑oriented mindset in a

Qualifications

• Strong customer service and communication skills.
• Ability to engage customers and educate on products.
• Flexibility to work various shifts including holidays and weekends.

Responsibilities

• Provide excellent customer service to help customers find and select items.
• Educate customers about products, promotions, and loyalty programs.
• Assist with stock, fitting rooms, and store operations as needed.
• Maintain a clean, organized sales floor and cash wrap area.

Skills

Excellent communication

Customer service orientation

Retail/visual merchandising awareness

Team collaboration

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must‑have fashion essentials for the whole family, with love, season after season.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must‑have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach. .

What you’ll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issueseturns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fastpaced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

ADA Statement: As per the Accessibility and Disability Act, Gap (Canada) Inc. or Old Navy (Canada) Inc. establishes accessibility standards in accordance with the applicable regulations under the Accessibility for Ontarians with Disabilities Act, the Accessibility for Manitobans Act and the Nova Scotia Accessibility Act, as well as applicable human rights legislation. Gap (Canada) Inc. or Old Navy (Canada) Inc. is committed to ensuring that all employees and customers receive equitable treatment with respect to employment and services, without discrimination, and receive accommodation where required in accordance with the provisions of applicable accessibility and human rights legislation. Accommodations are available upon request during the recruitment process.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.*
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.