Retail Sales Associate Full Time

PetSmart Charities; Edmonton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading pet care provider in Edmonton seeks a Retail Sales Associate to engage with pet parents and their pets. Responsibilities include maintaining store cleanliness and pet safety standards while ensuring a positive customer experience. The role is ideal for candidates with strong communication skills and flexibility in scheduling. Opportunities for growth and development in a rewarding environment are available.

Benefits

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

401k

Tuition assistance

Career pathing

Development opportunities

Responsibilities

• Responsible for the pet parent experience conducted in person, over the phone, and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store to ensure a smooth experience.
• Cares for store-owned pets, including feeding, watering, and cleaning.
• Maintains total store cleanliness standards.
• Supports the store with price changes and promotional pricing.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services, and live pets.
• Administers medications to pets as directed by veterinarian.
• Promotes special events such as adoption weekends.
• Ensures a safe environment for associates, pets, and customers.
• Identifies and transports sick/injured pets to the vet as needed.
• Assists in various areas throughout the store as required.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

Overview

PetSmart – Retail Sales Associate, Edmonton, Canada. Pay: $15.00-$28.00 per hour. This listing includes responsibilities across engaging with pet parents and their pets, store cleanliness, pet safety standards, and direct care of pets within the store.

Benefits

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development opportunities

Job Description

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Notes

Do What You Love. Join us for a chance to make a meaningful impact every day. We’re excited to hear your story and learn more about you. Apply Now!

This listing may not indicate current open roles; local PetSmart stores decide which roles are actively hiring. For the most accurate information, contact your local store.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law.