Retail Sales Associate - Cornerstone Lloydminster

Old Navy; City of Lloydminster; On-site; CAD 30,000 - 50,000; Full time

Job summary

Join a vibrant and inclusive team at a forward-thinking company where you can express your authentic self! As a Brand Associate, you will play a key role in delivering exceptional customer experiences and building brand loyalty. You will engage with customers, provide product knowledge, and assist them in finding the perfect items. This role offers a dynamic environment where your contributions will be valued, and you will have the opportunity to grow and learn continuously. Embrace the chance to be part of a community that celebrates diversity and fosters a sense of belonging while making shopping enjoyable for everyone.

Benefits

50% Merchandise Discount

Competitive Paid Time Off

Company Match for Donations

Registered Retirement Savings Plan

Employee Stock Purchase Plan

Medical, Dental, Vision and Life Insurance

24/7 Virtual Health Care

Maternity/Parental Top Up

Qualifications

• Good communicator with problem-solving skills and ability to utilize technology.
• Willingness to learn and adapt through on-the-job training.

Responsibilities

• Engage and connect with customers to provide excellent service.
• Assist customers in locating merchandise and offer style suggestions.
• Support various sales floor processes and promote loyalty programs.

Skills

Customer Service

Communication

Problem Solving

Technology Utilization

Education

High School Diploma or Equivalent

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, and back of house processes, as required.
• Courteous and responsive to internal/external requests.
• Exchange and verify job-related information to provide support.

Who You Are

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Benefits at Old Navy

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.
• Virtual health care 24/7.
• Maternity/Parental Top Up.
• See more of the benefits we offer.
• For eligible employees.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.