Retail Sales Associate - Cornerstone Lloydminster

Old Navy; City of Lloydminster; On-site; CAD 30,000 - 60,000; Full time

Job summary

Old Navy is seeking a Brand Associate to enhance customer experience through exceptional service and product knowledge. In this role, you'll engage with customers, support sales processes, and utilize omni-channel offerings, all while being a crucial part of a dynamic team. Enjoy benefits like a generous employee discount and competitive paid time off, while working in a fun, inclusive environment.

Benefits

Merchandise discount: 50% off at Old Navy

Competitive Paid Time Off plans

Company match for donations and volunteer time

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision, and life insurance

Virtual health care 24/7

Maternity/Parental Top Up

Qualifications

• Good communicator with technology skills.
• Problem solver focused on continuous improvement.
• Ability to learn through on-the-job training.

Responsibilities

• Engage customers and provide excellent service.
• Support sales floor and back of house processes.
• Promote loyalty through customer education.

Skills

Communication

Problem Solving

Customer Engagement

Job description

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

1. Become an expert in the brand's selling behaviors, leveraging these behaviors with every customer to provide a premium experience.
2. Acknowledge and assist customers; locate merchandise efficiently; answer questions quickly and accurately.
3. Offer style and outfit suggestions, utilizing mannequins and displays for inspiration.
4. Promote loyalty by educating customers about our loyalty programs.
5. Leverage omni-channel offerings to deliver a frictionless customer experience.
6. Support sales floor, fitting room, check out, and back of house processes as needed.
7. Be courteous and responsive to requests from internal and external sources.
8. Exchange and verify job-related information to provide support.

Who You Are

1. Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
2. Problem solver focused on continuous improvement, always learning, open to feedback, and taking action as required.
3. Able to handle customer interactions and concerns courteously and professionally.
4. Use basic information-gathering skills to solve problems.
5. Ability to learn procedural knowledge through on-the-job training.

Benefits at Old Navy

• Merchandise discount: 50% off at Old Navy, 30% off at Outlet, and 10% off markdowns.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Virtual health care 24/7.
• Maternity/Parental Top Up.
• Additional benefits available for eligible employees.

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. We are proud to be recognized as one of the World's Best Employers and for our commitment to equality in 2022.