Retail Sales Associate

PUMA; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their retail team in Toronto. This role emphasizes delivering exceptional customer service while achieving sales targets and maintaining store standards. Candidates should possess a strong team spirit and effective communication skills, with a focus on creating a vibrant shopping experience. If you thrive in a fast-paced environment and are eager to contribute to a well-respected brand, this opportunity is perfect for you. Join a company that values performance, teamwork, and individuality, and help shape the future of retail with your unique talents.

Qualifications

• 1-2 years of experience in customer service-oriented retail environment.
• Strong communication and teamwork abilities are essential.

Responsibilities

• Deliver high standards of customer experience and service.
• Process sales transactions accurately and maintain store cleanliness.

Skills

Customer Service

Team Collaboration

Communication Skills

Quick Learning

Basic Computer Skills

Physical Stamina

Tools

MS Office

Job description

YOUR MISSION

1. Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
2. Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
3. Responsible for accurately processing sales transactions at checkout, securely and quickly
4. Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
5. Responsible for the execution and processing of incoming and outgoing merchandise
6. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
7. Responsible for maintaining a safe, healthy and compliant working and shopping environment
8. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

1. 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
2. Strong team player
3. Strong communication skills
4. Ability to learn quickly
5. Knowledge of computer skills, basic know-how about MS Office programs
6. Ability to lift/carry, push/pull up to 30 pounds regularly

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.