Retail Sales Associate

Kent Building Supplies; St. John's; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a retail sales associate where your communication skills and product knowledge will shine. In this dynamic role, you'll engage with customers to understand their needs, provide tailored solutions, and drive sales through suggestive selling. With a focus on safety and exceptional customer service, you'll thrive in a supportive environment that values teamwork and continuous learning. If you're passionate about helping customers find the right products and enjoy a fast-paced retail setting, this opportunity is perfect for you.

Qualifications

• Excellent communication and teamwork skills are essential.
• Sales and customer service experience is highly valued.

Responsibilities

• Drive sales through customer engagement and product knowledge.
• Clarify customer needs and provide tailored solutions.
• Maintain knowledge of current promotions and safety standards.

Skills

Communication Skills

Sales Experience

Customer Service

Attention to Detail

Bilingual (French/English)

Education

Grade 12 Diploma or Equivalent

Tools

Computer System (D635)

Job description

Job Description

As a retail sales associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions
• Take initiative and confidently direct customer interactions
• Produce quotes, material lists and follows up
• Demonstrate high standards of safety and customer service
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions
  
  

Qualifications

• Excellent communication and team player
• Sales and customer serviceexperience
• Possess a high level of attention to details
• Ability to lift 55 lbs.
• Ability to workdays/evening/weekends (rotating shifts)
• Ability to learn and operate the applicable computer system (D635) used to process orders
• Grade 12 diploma or equivalentconsidered an asset
• Bilingual – French/English