Retail Sales Associate

SKECHERS USA, Inc.; Richmond; Hybrid; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Discounts on Skechers products

Flexible schedule

On-the-job training

Career growth opportunities

Friends & Family discounts

Job summary

Skechers USA, Inc. in Richmond, Canada, is seeking an entry-level Sales Associate (Product Specialist). You’ll engage customers, provide expert product recommendations, and support store operations while learning retail sales and cashier duties.

You’ll be part of a team focused on fashion, comfort, and strong customer connections, with flexible scheduling and opportunities for growth within Skechers.

Qualifications

• Entry-level retail role, eager to deliver top-notch customer service.
• Experience in cashier responsibilities and handling payments is a plus.
• Flexible schedule with availability for evenings and weekends.

Responsibilities

• Provide personalized advice on Skechers products to customers.
• Contribute to store and individual sales goals.
• Keep displays organized, restock shelves, and manage merchandise.
• Handle cashier duties and ensure customers leave satisfied.
• Stay informed on product details to enhance the customer experience.
• Collaborate with team to maintain an inviting store environment.

Skills

Customer service

Retail sales

Cashier duties

Team collaboration

Education

High school diploma

Job description

WHO WE ARE

Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand.

ABOUT THE ROLE

As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job—you’re joining a team where growth, customer connections, fashion, and comfort are at the core. In this entry-level retail role, you’ll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you’re passionate about retail sales, skilled as a cashier, or looking for a position with a flexible schedule, this opportunity offers room to grow.

COMPENSATION RATE

STARTING RATE: $20.00

• Competitive pay with regular pay increases.
• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive discounts for Friends and Family!)
• Flexible schedule for work-life balance.
• On-the-job training to build skills in retail sales, customer service, and cashier duties.
• Additional Benefits & Perks to be reviewed during the interview process.
• Potential for growth within Skechers global brand

WHAT YOU WILL DO

• Customer Service: Engage with customers to provide personalized advice on Skechers products, making sure each customer walks away with the perfect choice. Exceptional customer service is our top priority.
• Retail Sales Goals: Actively contribute to achieving store and individual sales goals. As a Sales Associate, you’ll have the opportunity to develop your skills in retail sales and learn about our product offerings.
• Store Operations: Keep the store looking its best by organizing displays, restocking shelves, and managing merchandise. This role involves lifting and carrying shoes and boxes (occasional lifting up to 50 pounds) and staying on your feet throughout most of your shift.
• Cashier Duties: Handle cashier responsibilities, accurately processing payments, and ensuring customers leave with a great final impression.
• Product Knowledge: Stay informed on Skechers latest footwear, apparel, and accessories sharing product details to improve the customer experience and boost sales.
• Team Collaboration: Work alongside other employees to create an inviting store environment that reflects the Skechers brand and meets company standards.

WHAT WE NEED FROM YOU

• Eager to deliver top-notch customer service in an entry-level retail role.
• Driven to meet and exceed retail sales goals.
• Reliable, detail-oriented, and comfortable with cashier responsibilities.
• Able to work a flexible schedule with evening and weekend availability.
• Excitement to represent the Skechers brand with energy, enthusiasm and a sense of urgency!

REQUIREMENTS

• High school diploma or equivalent preferred but not required.
• Experience in retail sales, customer service, or cashier roles is a plus but not essential.
• Must be at least 18 years of age at time of application.

ABOUT SKECHERS

About Skechers Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e‑commerce and digital stores, and through our more than 5,300 Skechers retail locations. Equal Employment Opportunity Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment. Reasonable Accommodation I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job. Join our team of innovators, creators, and designers. Skechers, the global leader in comfort technologies, brings together employees from around the globe to deliver stylish products for people of all ages. Our employees are passionate about more than just the products we design, employees – we value community involvement and give back to local communities through a variety of initiatives including Skechers Foundation and Bobs for Dogs. Learn more about who Skechers supports local communities around the world. Stay up to date on our brand, job openings, community involvement, and more via LinkedIn. Skechers, a global Fortune 500® company, develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e‑commerce and digital stores, and through our more than 5,300 Skechers retail locations. From footwear to apparel and accessories, Skechers has a product for you and your family. Learn more about our many product offerings here.