Retail Sales Associate

Capilano Group; North Vancouver; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join the Capilano Suspension Bridge Park team as a Retail Sales Associate where you'll engage with guests and deliver exceptional customer service in a vibrant, outdoor environment. Help create memorable experiences while working in a fast-paced retail setting, handling cash, and providing product knowledge. Enjoy competitive wages and various perks while working with a passionate team.

Benefits

Competitive wages

Free coffee, tea, and fountain pop

30% discount on food while on shift

40% discount at the Trading Post gift store

Guest passes for friends and family

Qualifications

• 1-year of guest service or retail experience in a fast-paced environment.
• Cashier experience with a POS system.
• Strong desire to provide amazing guest experiences.

Responsibilities

• Deliver exceptional customer service and product knowledge.
• Work as a team to achieve sales goals.
• Handle cash transactions.

Skills

Customer Service

Communication

Sales

Teamwork

Product Knowledge

Job description

Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is looking for energetic, outgoing, retail loving, Retail Sales Associates. From creative displays, local artists, brand name outerwear and an Ice Cream & Confectionery, we are sure to have something to satisfy our guests after they have been thrilled on the Suspension Bridge, Treetops Adventure and Cliffwalk. Our retail sales team engages with guests, shares product knowledge, ensures all store displays are replenished, operates our cash desks, serves ice cream and fudge, all while having a little fun!

Who we are:

• We are the number one tourist destination in Vancouver
• We are passionate about creating experiences guests and team members are amazed by
• We are inspired by our natural setting and sharing the wonder of nature with over 1,000,000 annual guests

What you’ll do:

• Deliver exceptional customer service including providing product knowledge to our Guests,
• Work as a team to achieve sales goals,
• Balance serving our Guests with other tasks in the store,
• Handle cash transactions

Considerations:

• Must be available to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business
• While performing the duties of this position, Team Members are required to be on their feet for extended periods of time
• Working outdoors in all types of weather
• Occasionally required to lift and carry up to 20 lbs

What’s in it for you:

• Competitive wages
• The opportunity to work with a great team of people in a busy retail environment
• Free coffee, tea and fountain pop with your reusable cup
• 30% discount on food, while on shift,
• 40% discount at the Trading Post gift store
• Guest passes for friends and family

Who you are:

• You have 1-year of guest service or retail experience in a fast-paced environment,
• You have cashier experience with a POS system,
• You have a positive attitude and a strong desire to provide experiences Guests are amazed by,
• You have a proven ability to exceed sales targets,
• You proactively seek new product knowledge to serve as an expert to our Guests,
• You have strong communications skills, multilingual is considered an asset,
• You are highly collaborative and able to work in a team-oriented environment

Wage: $18.50/hour

The Capilano Group comprises of retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Cafe and Gift Shop in Stanley Park and Capilano Suspension Bridge Park and Capilano Trading Post in North Vancouver.