RETAIL SALES ASSOCIATE

JBS USA; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join JBS USA as a Wild Fork Team Member in Hamilton, Ontario, where you'll become a personal chef and butcher dedicated to enhancing the customer experience. Responsibilities include inventory control, customer service, and culinary education while working in a dynamic and fast-paced environment. We're looking for passionate individuals with an enthusiasm for food and exceptional customer service skills, offering competitive hourly wages and various benefits.

Benefits

Culinary Training

Higher Education Programs

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

Free Shipping on orders

Monthly product allowance

One giveaway product a month

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant is required.
• Excellent verbal communication skills, with the ability to communicate effectively.
• Ability to work in an extremely cold environment and exert up to 50 pounds of force.

Responsibilities

• Deliver a memorable experience to all guests and assist during the check-out process.
• Ensure proper inventory control to maximize product freshness and manage e-commerce orders.
• Become a product expert by participating in training and educating customers.

Skills

Customer service

Communication

Time management

Problem analyzing

Organizational skills

Education

High school degree or GED

Job description

As a Wild Fork Team Member , your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

Position Type : Full time

Starting wage : $18.50 per hour + Bonus potential

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT , we would love to connect with you!

Essential Tasks and Responsibilities:

Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFC stands for

Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein

Provide a butcher friendly shopping experience by personalizing every step of the way

Assist customers during the check-out process and deliver an experience to remember

Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store

Oversee daily price changes and manage cash register as required

Process customer e-commerce orders and oversee timely product hand out for deliveries

Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk-in freezer

Performs other related duties

Physical Demands and Work Environment:

Physically able to exert up to 50 pounds of force

Occasional exposure to extreme temperatures – walk-in freezers

Stand/walk for up to 8-10 hours

Frequent movement within the store to access various departments, areas, and products

RRSP Plan

Culinary Training

Higher Education Programs

Vacation Time, Paid Holiday & Birthday PTO

Monthly Bonus Potential

WF Unlimited- Free Shipping

Chew On This- One give away product a month

Wild Chef - Allowance per month to shop in our store

Qualifications:

High school degree or GED preferred not required

One year of customer service experience in retail, hospitality, or restaurant is required

Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required

Work with integrity as a TEAM toward a shared vision

Be determined and deliver superior results with a sense of urgency, time management, and prioritization

Treat it like you own it –Take ownership and responsibility to be successful

Acts with respect and values other opinions

Strong cognitive skills, including problem analyzing

Enthusiasm and passion for food and customer service preferred

Excellent organizational and multitasking skills

Show dependability and commitment

Fundamental math functions such as addition, subtraction, multiplication, and division

Ability to meet seasonal peaks, workloads, and deadlines

The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.