Retail Sales Associate

PUMA Group; Edmonton; On-site; CAD 32,000 - 42,000; Full time

Job summary

A leading sports apparel company in Canada is seeking a Store Associate to deliver exceptional customer service, maintain store standards, and support sales goals. Candidates should have a customer service background and be effective team players. The role may require non-traditional hours, and physical ability to lift products is essential. Join a company that values equality and diversity in the workplace.

Qualifications

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment.
• Strong team player with excellent communication skills.
• Ability to learn quickly and adapt to non-traditional hours.

Responsibilities

• Provide high standards of customer experience within the Store.
• Achieve or exceed sales, KPIs, and profitability targets.
• Maintain store cleanliness and compliance with merchandising guidelines.

Skills

Customer service experience

Strong communication skills

Team player

Basic MS Office skills

Ability to lift 30 pounds

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
  
  

YOUR TALENT:

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly
  
  

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.