Retail Sales Associate

EssilorLuxottica; Calgary; On-site; CAD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Paid time off

Job summary

Sunglass Hut in Calgary is seeking a Retail Sales Associate to deliver exceptional customer service, build relationships, and meet sales targets in a fast-paced eyewear environment.

Candidates should be able to demonstrate product knowledge, upsell effectively, and maintain a polished store presence while adhering to brand standards and procedures.

Qualifications

• 2+ years of experience in retail sales.
• Punctual, reliable and able to work flexible hours.
• Proven ability to meet sales targets and deliver excellent customer service.
• Team player who is collaborative and open to feedback.

Responsibilities

• Meet and exceed sales targets through upselling.
• Assist with minor adjustments and repairs.
• Keep store clean, organized, and visually appealing.
• Follow brand policies and procedures.

Skills

Retail sales

Customer service

Upselling

Cross-selling

Team player

Flexible hours

Adaptable

Tools

POS system

Job description

Select how often (in days) to receive an alert: Create Alert

At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Understands and adheres to all brand policies and procedures.

BASIC QUALIFICATIONS

• 2+ years of experience in retail sales.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to achieve sales targets and exceed customer expectations.
• A team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.
• Ability to stand for extended periods and lift up to 25 pounds.

PREFERRED QUALIFICATIONS

• Experience operating a POS system.
• Luxury sales or eyewear industry experience.

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.