Retail Sales Associate

Goodwill Industries, Ontario Great Lakes; Burlington; On-site; CAD 36,000 - 41,000; Full time

Benefits offered by this job

Benefits (dental/health) available for

Registered Pension Plan

Employee discounts at retail stores

Job summary

Goodwill Industries, Ontario Great Lakes is hiring for a Retail Sales Associate in Burlington. No experience required; training provided. You will engage customers, help at the register, and keep the store clean and organized while following safety guidelines.

We offer a supportive team, accommodation during recruitment, benefits for eligible roles, and opportunities to grow within a mission-driven nonprofit dedicated to the Power of Work.

Qualifications

• No experience required; training provided.
• Diversity and inclusive team environment.
• Accommodation available upon request during recruitment.

Responsibilities

• Provide world-class customer service on the sales floor.
• Assist with cashier responsibilities at the register.
• Keep store clean, organized, safe and stocked.
• Maintain product standards and pricing accuracy.
• Follow company policies and safety guidelines.
• Contribute to teamwork and store merchandising.
• Ensure merchandise flow and proper department placement.

Skills

Enthusiastic attitude

Customer service

Flexibility

Communication

Problem solving

Cashier experience

Job description

Job Title: Retail Sales Associate
Pay: $18.10 per hour
Location: Burlington Goodwill Community Store and Donation Centre
Vacancy Status: Vacant replacement position
Goodwill is hiring, join our growing organization today! We are looking for people just like YOU!

Retail Sales Associateis a customer service and sales role responsible for providing excellent service while ensuring a healthy and safe work environment. As a Sales Associate, you will contribute to Goodwill's mission by supporting the success of the donated goods retail business, helping to create jobs and opportunities within the community, and promoting environmental sustainability through the reuse and recycling of donated goods.

If you have a passion for thrifting, making a difference in your community, helping people and the environment - come join Goodwill! We are a diverse and inclusive team dedicated to improving the lives of others through our mission of WORK.

We welcome all backgrounds, knowledge, abilities, and perspectives. No experience is needed as we will help train, coach, and support your path of success. We welcome newcomers to the region to apply. Grow your career, skills and reach your full potential.

During the recruitment process, accommodation is available upon request.

About Us

Goodwill Industries, Ontario Great Lakes is a leading non-profit organization committed to changing lives and communities through the power of WORK. Ready to work or not, a job at Goodwill is a path to work readiness. Our organization strives to create a workplace which is welcoming and respectful to all where every employee and member feels valued and supported.

Mission
To strengthen people and communities through the power of work.

Vision
Everyone working and thriving in inclusive, sustainable communities.

Values
Mission-Driven Impact: Focusing on results that strengthen people and communities.

Inclusion: Embracing diversity and creating spaces where everyone belongs

Dignity: Treating every person with respect and humanity.

Compassion: Leading with empathy, care and understanding.

Resilience: Embracing change as an opportunity to evolve, adapt, innovate and thrive.

Accountability: Taking ownership of our actions and commitments.

Why You Will Love Goodwill

We have an amazing team and workplace:

• Diverse, inclusive, and dynamic culture.
• Employer of choice across Southwestern Ontario who meets the Federal Government’s 50/30 challenge for diversity in leadership.
• Commitment to accessibility and mobility (various walking devices and wheelchair accessible work locations).
• Mission-driven organization committed to the Power of Work.
• Environmentally committed to meeting our goal of zero waste on planet earth.
• Respectful, fun, and supportive team and leadership.
• Accredited through CARF International.

Competitive Compensation Package includes:

• Benefits (dental/health) available for full-time and some part-time positions (based on hours worked).
• Registered Pension Plan opportunity for various roles.
• Employee discounts at retail stores.

Exciting career training and coaching:

• Equitable access to skills training & coaching, scholarships, and educational credentials.

Supportive Life and Work Opportunities:

• Individual personal and professional development support with Life Coach & Employee Assistance Program.
• Work-life balance with scheduling flexibility.

What You Will Do

• Provide world-class customer service by helping customers, answering questions, and sharing your passion of our mission on the sales floor.
• Support with cashier responsibilities at the cash register with customer purchases.
• Help to keep the store look clean, organized, safe and full of fresh store items.
• Maintain acceptable product standards.
• Follow Goodwill’s Policies and Health & Safety guidelines.
• Contribute to teamwork with added activities.
• Merchandising, learning how to organize and display items on sales floor.
• Ensure a constant flow of processed goods onto the sales floor. Place merchandise in the correct location according to department, category and sales floor layout

What We Are Looking For

• Enthusiastic attitude: excited to work with other people and teams.
• Flexibility: able to work at different times, including days, evenings, and weekends.
• Remember, no specific experience needed—we will help coach on these workplace skills:
  • Communication: clear and effective interacting with team members and customers to create a positive workplace.
  • Problem solving: finding solutions to problems, being accurate, and using simple math i.e. counting, adding and subtraction.

Grow Your Career in Similar Roles

• Retail Production Associate
• Donation Attendant
• Keyholder
• Shift Supervisor
• Assistant Manager
• Store Manager

Goodwill Industries OGL thanks all applicants in advance.

Only those candidates selected for an interview will be contacted.

We are an equal opportunity employer.

We are committed to inclusive, barrier-free recruitment and selection processes, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

We will be happy to work with applicants requesting accommodation at any stage of the hiring process.

APPLICATION DEADLINE: August 23, 2026