Retail Sales Assistant

Travelex Limited; Hamilton; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in foreign exchange is seeking a Retail Sales Assistant. You will build customer relationships, handle transactions, and provide exceptional service. This part-time role offers flexible hours and a comprehensive benefits package, including a pension and opportunities for bonuses.

Benefits

Comprehensive voluntary benefits package

Employee wellness programmes

Employee discounts

Flexible hours and shift patterns

25 days holiday (pro-rata)

Monthly bonus opportunities

Pension with Scottish Widows

Qualifications

• Ability to handle large amounts of cash and currency conversion.

Responsibilities

• Nurturing relationships with customers for tailored experiences.
• Processing foreign exchange transactions accurately.
• Delivering on key performance goals.

Skills

Numerically proficient

Great communicator

Desire to succeed

Job description

Join to apply for the Retail Sales Assistant role at Travelex .

Job Type : Permanent, Part Time

Salary : £13 hour + On Target Earnings up to 7.5% of base salary

Working Patterns : This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly Rota.

• A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider – Scottish Widows.

Travelex attributes its success and growth to its hard-working people. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others, then we want you as our next Travel Service Partner (CSR).

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused.
• Utilising your keen eye for detail to process daily online FX request and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Numerically proficient - You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly.
• Great communicator – You’ll find talking with people and building relationships comes naturally to you.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

• Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
• Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners.
• Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976, our mission is to simplify our customers’ access to international money, however and whenever.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development
• Industries : Financial Services, Consumer Services, and Retail

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