Retail Policy & Procedures Writer (1 Year Term)

National Consulting Limited, NCL; Saskatoon; On-site; CAD 70,000 - 90,000; Full time

Job summary

National Consulting Limited, NCL is hiring a Retail Policy & Procedures Writer based in Saskatoon, SK. The role involves drafting and maintaining policies for regulatory compliance. Applicants should have 5 years of experience in policy writing, strong communication skills, and a relevant Bachelor’s degree. Competitive salary and comprehensive benefits are offered, and the position contributes to a supportive and inclusive workplace.

Benefits

Comprehensive total rewards package

Professional development opportunities

Group benefits

Savings plan

Qualifications

• Minimum 5 years’ experience with technical writing and documentation.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Draft, review, and update retail policies and procedures.
• Collaborate with department heads to ensure policies meet regulatory and operational requirements.
• Research regulatory guidelines and standards to ensure compliance.
• Provide clear and concise documentation that is easily understood by all employees.
• Assist in the development of training materials related to policy implementation.
• Conduct periodic reviews of existing policies/procedures to ensure continued relevance and compliance.
• Advise on policy-related queries and issues from retail staff and management.

Skills

Technical writing

Documentation

Regulatory compliance

Communication

Organizational skills

Education

Bachelor’s degree in English, Communications, Public Policy, or related field

Job description

WE’RE HIRING!

Retail Policy & Procedures Writer

Full-Time Term (1 Year)

About Us

First Nations Bank of Canada is a federally chartered bank primarily focused on providing financial services to the Indigenous marketplace in Canada. Over 87% Indigenous owned and controlled, FNBC is a leader in advocating for the growth of the Indigenous economy and the economic well‐being of Indigenous people. Headquartered in Saskatoon, SK. FNBC takes pride in its workforce of over 65% Indigenous employees working at locations across Canada.

About The Role

We are currently seeking an experienced Retail Policy and Procedures Writer to join our team on a full-time, permanent basis. Reporting to the Chief Retail Banking Officer, the successful candidate will bring a minimum of 5 years of experience as a Policy and Procedures Writer, ideally within the financial services industry.

The Retail Policy and Procedures Writer role involves creating, revising, and maintaining policies and procedures to ensure they are compliant, clear, and effective. This position requires close collaboration with different departments to address their specific needs and ensure regulatory compliance. This permanent full-time position is based out of our Head Office in Saskatoon, SK, located on First Nations land.

Key Responsibilities

• Draft, review, and update retail policies and procedures.
• Collaborate with department heads to ensure policies meet regulatory and operational requirements.
• Research regulatory guidelines and standards to ensure compliance.
• Provide clear and concise documentation that is easily understood by all employees.
• Assist in the development of training materials related to policy implementation.
• Conduct periodic reviews of existing policies/procedures to ensure continued relevance and compliance.
• Advise on policy-related queries and issues from retail staff and management.
  
  

About You

• Minimum 5 years’ experience with technical writing and documentation.
• Ability to work independently and manage multiple projects simultaneously.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
  
  

What We’re Looking For

• Bachelor’s degree in English, Communications, Public Policy, or a related field.
• Proven experience in policy writing or a related role.
• Strong understanding of regulatory guidelines and standards.
• Attention to detail and ability to convey complex information clearly.
• Organized – Plans and organize tasks and work responsibilities to achieve objectives.
• Communication – Communicates effectively, both written and oral.
• Leadership – inspires a shared culture by keeping employees informed and working.
• Ability to prioritize tasks and coordinate multiple client engagements to meet reporting deadlines.
• Acceptable criminal record and credit checks.
  
  

We are passionate about creating an inclusive workplace and value and respect diversity of our staff.

We offer a comprehensive total rewards package, including group benefits, savings plan, professional development, and opportunities for career growth. If you are interested in this opportunity, meet the qualifications, and are eligible to work in Canada, please apply at our career at Career Centre | Recruitment. The posting will remain open until August 1, 2025.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.