Retail Operations & Growth Leader

Kibbi; Nanaimo; On-site; CAD 52,000 - 72,000; Full time

Job summary

Kibbi in Canada’s Nanaimo region is seeking an experienced operations supervisor to oversee daily activities, plan and organize operations, and manage staff on-site. You will study market trends to gauge demand and shape pricing and merchandising strategies.

Ideal candidates have 3–5 years of supervisory experience in operations, benefit from strong leadership skills, and are capable of conducting performance reviews and staffing decisions.

Qualifications

• 3–5 years of experience in operations management or equivalent supervisory role.
• On-site position requiring presence at the physical location.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews

Education

Secondary (high) school graduation certificate

Job description

Kibbi in Canada’s Nanaimo region is seeking an experienced operations supervisor to oversee daily activities, plan and organize operations, and manage staff on-site. You will study market trends to gauge demand and shape pricing and merchandising strategies.

Ideal candidates have 3–5 years of supervisory experience in operations, benefit from strong leadership skills, and are capable of conducting performance reviews and staffing decisions.