Retail Operations & Customer Service Associate

Dollarama; Smiths Falls; On-site; CAD 2,066,400 - 2,479,680; Full time

Job summary

Dollarama in Canada seeks a Store Associate to support general store operations and assist with merchandise receiving. Responsibilities include packing/unpacking pallets, boxing shipments, stocking shelves, lifting boxes, climbing ladders, and assisting customers at checkout.

The role emphasizes customer service, teamwork, and the ability to thrive in a dynamic, fast-paced environment while maintaining store maintenance and supervising self-checkouts.

Qualifications

• Customer service oriented.
• Ability to work in a team.
• Ability to work in a dynamic and fast-paced environment.

Responsibilities

• Packing and unpacking daily pallets.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Lifting boxes of products to ensure proper product placement.
• Climbing ladders to reach all areas of the store.
• Providing customer service.
• Helping with the store maintenance.
• Processing checkout transactions and supervising self-service checkouts.

Skills

Customer service

Teamwork

Fast-paced environment

Job description

Dollarama in Canada seeks a Store Associate to support general store operations and assist with merchandise receiving. Responsibilities include packing/unpacking pallets, boxing shipments, stocking shelves, lifting boxes, climbing ladders, and assisting customers at checkout.

The role emphasizes customer service, teamwork, and the ability to thrive in a dynamic, fast-paced environment while maintaining store maintenance and supervising self-checkouts.