Retail Operations Associate

Healthy Planet; Peterborough; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading company in health and wellness is seeking an Operations team member to enhance inventory control processes. The role includes managing stock, conducting audits, and collaborating with teams to ensure efficiency and accuracy. Ideal candidates will have experience in retail operations with a keen attention to detail and proficiency in inventory systems.

Benefits

Medical Benefits

Employee Discounts

Internal Opportunities for Growth

Awesome Work Environment

Qualifications

• Previous experience in retail operations or inventory control.
• Familiarity with inventory systems and tools.
• Ability to lift and manage inventory.

Responsibilities

• Maintain and update inventory levels in the system.
• Conduct regular inventory audits for accuracy.
• Resolve discrepancies and negative stock balances.

Skills

Attention to Detail

Data Entry

Inventory Management

Problem Solving

Tools

Spreadsheets

Barcode Scanners

Inventory Management Systems

Job description

We are seeking a detail-oriented Operations team member to support backend functions critical to store accuracy and efficiency. This role focuses on inventory control, product recovery, receiving, store transfers, managing returns to vendors, and ordering.

Key Responsibilities

Inventory & Stock Management

• Maintain and update inventory levels in the store’s backend system.
• Conduct regular recovery counts and full inventory audits to ensure accuracy.
• Investigate and correct negative stock balances and system mismatches.
• Receive stock into the system and ensure all SKUs are properly entered and labeled.
• Track and process stock transfers and returns
• Perform accurate and timely data entry of shipments, returns, and adjustments.
• Backend reports to support purchasing, stock control, and sales forecasting.
  
  

Loss Prevention & Operational Clean-Up

• Investigate and resolve store negatives (e.g., shrinkage, incorrect inventory on hand).
• Work with front-of-house teams to correct scanning, pricing, or POS-related errors.
• Log discrepancies and escalate unresolved issues to management or corporate inventory teams.
  
  

Requirements

• Previous experience in retail operations, inventory control, or stockroom roles.
• Familiarity with inventory systems
• Comfortable using spreadsheets, barcode scanners, and handheld inventory tools.
• High attention to detail and excellent follow-through.
• Ability to work independently with minimal supervision.
• Physically able to lift, sort, and move inventory as needed.
  
  

What We Offer

• Medical Benefits and flex spending accounts for full-time permanent employees
• Awesome work environment and company culture
• Employee discounts
• Internal opportunities for growth
  
  

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below:

Learn More About Life at Healthy Planet

At Healthy Planet, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled