Retail Operations Associate

Healthy Planet; Belleville; On-site; CAD 35,000 - 50,000; Full time

Job summary

Healthy Planet is seeking a detail-oriented Retail Operations Associate to support backend functions crucial for store accuracy and efficiency. This full-time position involves inventory control, product recovery, and managing returns, and offers a dynamic work environment with internal growth opportunities.

Benefits

Medical Benefits and flex spending accounts for full-time employees

Awesome work environment and company culture

Internal opportunities for growth

Qualifications

• Previous experience in retail operations or stockroom roles.
• Familiarity with inventory systems.
• Physically able to lift and sort inventory.

Responsibilities

• Maintain and update inventory levels in the store’s backend system.
• Conduct regular recovery counts and full inventory audits.
• Investigate and resolve store negatives and discrepancies.

Skills

Inventory Control

Attention to Detail

Data Entry

Tools

Spreadsheets

Barcode Scanners

Job description

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We are seeking a detail-oriented Operations team member to support backend functions critical to store accuracy and efficiency. This role focuses on inventory control , product recovery , receiving , store transfers, managing returns to vendors, and ordering .

Key Responsibilities

Inventory & Stock Management

• Maintain and update inventory levels in the store’s backend system.
• Conduct regular recovery counts and full inventory audits to ensure accuracy.
• Investigate and correct negative stock balances and system mismatches.
• Receive stock into the system and ensure all SKUs are properly entered and labeled.
• Track and process stock transfers and returns
• Perform accurate and timely data entry of shipments, returns, and adjustments.
• Backend reports to support purchasing, stock control, and sales forecasting.

Loss Prevention & Operational Clean-Up

• Investigate and resolve store negatives (e.g., shrinkage, incorrect inventory on hand).
• Work with front-of-house teams to correct scanning, pricing, or POS-related errors.
• Log discrepancies and escalate unresolved issues to management or corporate inventory teams.

Requirements

• Previous experience in retail operations, inventory control, or stockroom roles.
• Familiarity with inventory systems
• Comfortable using spreadsheets, barcode scanners, and handheld inventory tools.
• High attention to detail and excellent follow-through.
• Ability to work independently with minimal supervision.
• Physically able to lift, sort, and move inventory as needed.

What We Offer

• Medical Benefits and flex spending accounts for full-time permanent employees
• Awesome work environment and company culture
• Internal opportunities for growth

Life at Healthy Planet

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it’s like to be part of the Healthy Planet family by clicking the link below :

Learn More About Life at Healthy Planet

At Healthy Planet, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Wellness and Fitness Services

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