Retail Operations Associate

Canada Goose; Banff; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join an iconic lifestyle brand as a Retail Operations Associate in the stunning Banff location. This role offers an exciting opportunity to be part of a passionate team dedicated to inspiring people to thrive in the great outdoors. You will be responsible for achieving sales targets, ensuring smooth store operations, and creating a positive shopping experience for customers. With a commitment to inclusion and employee growth, this company provides a supportive environment where your contributions are valued. If you're ready to embrace the challenge and make a difference, this position is perfect for you.

Benefits

Comprehensive Total Rewards Program

Opportunities for Career Growth

Goose Rewards & ICON Rewards

Donation Matching

Paid Volunteer Time

Support for Physical and Mental Health

Inspiring Leadership

Inclusive Work Environment

Qualifications

• Minimum 2 years of retail experience in a customer-focused environment.
• Strong organization skills and keen attention to detail are essential.

Responsibilities

• Achieve sales targets and support overall store goals.
• Handle POS transactions and maintain inventory accuracy.

Skills

Retail Experience

Customer Service

Inventory Management

Point of Sale Systems

Communication Skills

Organization Skills

Microsoft Office (Word, Excel)

Teamwork

Attention to Detail

Proficiency in Another Language

Job description

Retail Operations Associate

Apply locations: Banff, Alberta, CAN

Time type: Full time

Posted on: Posted 3 Days Ago

Job Requisition ID: 14336

Location: Cascade Shops

Address: 317 Banff Avenue, Banff, Alberta T1L 1C1, Canada

Canada Goose isn't like anything else. We've built something great, something special - an iconic lifestyle brand with an inspirational and authentic story. At the heart of it is our promise to inspire and enable all people to thrive in the world outside. To Live in the Open. At Canada Goose, you're part of a movement that belongs to something bigger. One that seeks out the restorative power of nature and is driven by a purpose to keep the planet cold and the people on it warm.

Position Overview:

What You’ll Do:

• Achieve or exceed personal sales targets and support the store’s overall target
• Build a positive store environment through effective communication, collaboration, and partnership with the management team
• Attend and participate in all store meetings, events, and product knowledge sessions
• Follow store operating procedures to minimize store shrink
• Handle all Point of Sale (POS) transactions in compliance with company standards
• Ensure overall accuracy in inventory and proper organization and accessibility of Canada Goose’s products
• Process inbound and outbound shipment, replenishment, damages, return to vendor, etc.
• Support in the overall upkeep of physical store maintenance and standards
• Maintain Visual Merchandise directives

Let’s Talk About You:

• Minimum 2 years of retail experience, preferably in a customer-focused environment
• Proven record of maintaining successful store operations
• Previous experience working with affluent and luxury brands in high traffic locations
• Strong organization skills and a keen attention to detail
• Ability to work efficiently in a fast-paced and team-oriented environment
• Good understanding of inventory management and point of sale systems
• Excellent communication and social skills
• Basic skills in Microsoft Office, specifically Word and Excel
• Bonus points for proficiency in another language

What’s in it For You?

• A company built on Canadian roots and heritage
• Your work is recognized with a comprehensive and competitive Total Rewards Program
• Opportunities for career growth through numerous internal and external programs
• Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
• Be a part of CG Gives: Donation matching and paid volunteer time to help the organizations you care about
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work every day.

Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require any interview accommodation, please e-mail us at [e-mail].