Retail Manager - North York

The Beer Store; Toronto; On-site; CAD 66,000 - 82,000; Full time

Benefits offered by this job

Competitive compensation

Incentive pay

Flexible health benefits

Employee & family assistance

Pension plan (company match)

Tuition reimbursement

Generous PTO

Employee offers

Job summary

The Beer Store in North York, Ontario, is seeking a Retail Store Manager to lead daily operations, coach the team, and drive store performance. You will work hands-on, schedule shifts, ensure safety and compliance, and build a welcoming environment for customers and staff.

The role requires 3–5 years in retail operations with supervisory experience, and comfort working evenings and weekends. Knowledge of unionized environments and MS Office is a plus, and a High School diploma is required.

Qualifications

• High school diploma required.
• 3–5 years of operations experience in a Retail environment.
• Supervisory/Managerial operations experience preferred.
• Experience with The Beer Store/Brewers Distributor Ltd. preferred.
• Experience in a unionized environment is a strong asset.

Responsibilities

• Lead by example by working side by side with your team to support daily store operations.
• Recruit, train, coach and develop employees to achieve their full potential.
• Foster an inclusive, respectful, and collaborative workplace culture.
• Build strong working relationships within a unionized environment and ensure adherence to the Collective Agreement.
• Ensure compliance with health and safety, internal/external audit, social responsibility programs (WE ID), and all regulatory requirements.
• Effectively manage a budget according to organizational objectives.
• Schedule staff according to operational needs and the Collective Agreement.
• Oversee the Ontario Deposit Return Program (ODRP) and approved recyclables.
• Manage inventory levels to meet customer demands.
• Encourage participation in community initiatives.

Skills

Leadership

Problem-solving

Customer service

Communication

Teamwork

Decision making

Health & safety

Flexible shifts

Physical endurance

MS Office

Education

High school diploma

Beer Store’s HPP program

Tools

MS Office

Job description

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Becoming experts on beer doesn't happen overnight - we've been in business since 1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers! Through our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and our Corporate Office, we form one large team that is passionate about the beer business. The Beer Store is proud to foster a respectful and inclusive culture that expands and leverages the diverse talents, experiences, and perspectives of our team members to deliver exceptional service for our customers. We continue to be successful by working together, respecting each other, having a positive attitude and by trying new and innovative ideas. Not only are we knowledgeable, passionate, and loyal ambassadors for beer, we’re also health and safety advocates, environmental champions, DEIB enthusiasts and we give proudly back to our communities.

The Role

We are currently searching for a Retail Store Manager, reporting to the District Manager. This vacancy is a full-time, permanent opportunity. The Store Manager plays a critical part in bringing our stores to life every day and you will lead from the front by being present and working alongside your team in a fast-paced environment to support daily operations. You will be responsible for driving overall store performance, developing and coaching employees, and ensuring a safe, welcoming, and efficient environment for both customers and staff.

This role requires a strong balance of leadership, operational accountability, and flexibility. Successful candidates are comfortable adapting to changing business needs, supporting a variety of shifts including evenings and weekends as required, and maintaining close connection to day to day store activity. Through visible leadership and a commitment to our values, you will help create a positive team culture while delivering on operational and customer service expectations.

Location

North York Retail Store (St. Clair Avenue)

What You'll Be Doing

• Lead by example by working side by side with your team to support daily store operations
• Recruit, train, coach and develop employees to achieve their full potential
• Foster an inclusive, respectful, and collaborative workplace culture
• Build strong working relationships within a unionized environment and ensure adherence to the Collective Agreement
• Ensure compliance with health & safety, internal/external audit, social responsibility programs (WE ID), and all regulatory requirements
• Effectively manage a budget according to organizational objectives
• Schedule staff according to operational needs and the Collective Agreement
• Oversee the Ontario Deposit Return Program (ODRP) and approved recyclables
• Ensure all signage and displays are executed to operational plans and guidelines
• Manage inventory levels to meet customer demands
• Encourage participation in community initiatives
• Perform other related duties and projects as assigned

Who You Are - Your Knowledge, Skills & Experience

Education

• High school diploma or equivalent required
• Completion of the Beer Store’s High Potential Program (HPP) strongly preferred

Experience

• A minimum of 3-5 years of operations experience in a Retail environment
• Supervisory/Managerial operations experience in a Retail environment strongly preferred
• Experience with The Beer Store/Brewers Distributor Ltd. preferred
• Previous experience working in a unionized environment would be a strong asset

Skills

• Proven leadership ability to effectively manage the team of direct reports
• Excellent problem-solving and analytical skills
• Excellent customer service, communication, teamwork, and interpersonal skills
• The ability to make sound decisions in a timely fashion
• You are expected to follow and enforce with staff all company and legislated health and safety procedures and must use all PPE provided
• The availability to work varied shifts, including evenings and weekends, is necessary to succeed in this role
• Must be able to comfortably lift up to 40lbs (over 18kg) for more then 100 ft (30 metres) for continuous periods of time
• Must be able to stand on your feet for long, consecutive periods
• Proficiency with core Microsoft Office programs including Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive

Compensation

Salary range? Yup, we’ve got one: $65,900–$82,400 CAD per year. But here’s the real deal - if you’re the perfect brew of experiment, skills, and personality, we’re open to exploring beyond the range. Tell us what you’re working with, and let’s pour over it together.

What We Offer

Our success as an organization is a result of our commitment to our greatest strength…our people! We believe that any opportunity we can provide to help further your career growth and development is an investment in not only your individual success, but our overall success as a business.

We work to recognize you in meaningful ways including a competitive compensation, incentive pay, a flex health benefits program, employee & family assistance program, defined pension plan with company matching, recognition programs, tuition reimbursement program, generous paid time off, and employee special offers.

*Benefits and perks are dependent upon role and status and are subject to change at the sole discretion of the company.

Equal Opportunity Employer

Weare committed to providing a respectful and empowering workplace that values our greatest resource, our people. Diversity, Equity, Inclusion & Belonging are essential components of our culture that empower us to meet the needs of our employees, customers and communities. We welcome applicants from all backgrounds including racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, 2SLGBTQIA+ persons, and any other characteristic. We’re an equal opportunity employer and provideemployment accommodation in accordance withprovincial legislation.If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation at any stage of the recruitment process.

We genuinely thank you for your interest in this opportunity with us. Due to the high volume of applications we receive, only applicants selected for an interview will be contacted.