Retail Manager in Training

Showcase - Home of the Hottest Trends; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Manager In Training to lead its retail store in a vibrant shopping center. This role is pivotal in ensuring smooth operations, driving sales, and providing exceptional customer service. You'll have the opportunity to train and develop a high-performing team while engaging with trendy products that resonate with Gen Z. If you're passionate about innovative retail concepts and fostering a fun shopping experience, this is the perfect opportunity for you to shine in a supportive and energetic environment.

Qualifications

• 2+ years of supervisory experience in a fast-paced retail environment.
• Strong leadership and team-building skills to inspire and motivate.

Responsibilities

• Assist in managing daily store operations and achieving sales targets.
• Create a positive environment for customers and associates.

Skills

Leadership Skills

Customer Service Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Social Media Knowledge

Job description

Showcase is seeking a dynamic and experienced Manager In Training to help lead our retail store in Hillside Centre. Showcase is a national retailer with 150 bricks-and-mortar stores in top malls throughout Canada and the USA. Our stores offer emerging trendy products from social media, such as health, beauty, home, toys, tech, and novelty food. Our top products include Pokemon trading cards, Squishmallows, freeze-dried candy, Prime Hydration drinks, and more. Our target demographic is Gen Z tweens and teens, as well as their parents. Showcase is known as a trendy and disruptive retailer with novel and unique products. The in-store experience is fun and interactive where you can "try it before you buy it".

As Manager in Training, you will be responsible for helping lead a team of sales associates, ensuring that the store runs smoothly and profitably, and providing excellent customer service. You will report directly to the Store Manager and be responsible for working with the manager to achieve sales goals and maximize profitability. You will help with training, coaching, and developing a high-performing team of sales associates who are knowledgeable about our products, engage with our customers, and deliver an exceptional in-store experience.

Responsibilities

1. Assist in managing day-to-day store operations and achieve sales targets.
2. Create a positive and engaging environment for both customers and associates.
3. Analyze sales and financial data to identify trends and opportunities for improvement.
4. Develop and execute strategies to drive traffic and sales, including social media and community outreach programs.
5. Ensure that the store is visually appealing and merchandised to showcase our products effectively.
6. Monitor inventory levels and work with the Store and District Manager to manage inventory.
7. Adhere to company policies and procedures, including health and safety regulations.

Requirements

1. At least 2 years of supervisory experience, preferably in a high-volume, fast-paced retail environment.
2. Proven track record of achieving sales targets and maximizing profitability.
3. Strong leadership and team-building skills, with the ability to inspire and motivate a team.
4. Excellent communication, interpersonal, and customer service skills.
5. Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions.
6. Knowledge of social media and digital marketing trends.
7. Ability to work a flexible schedule, including weekends and holidays.
8. Experience in the health, beauty, home, toys, tech, or food industry is a plus.

If you are results-driven and passionate about customer service, team-building, and innovative retail concepts, we encourage you to apply for this exciting opportunity to join our team at Showcase.

Must be willing to work in Tillicum Mall as necessary.

Salary Range: $20-$22 per hour.