Retail Loss Prevention Specialist

TJX Canada – Winners, Marshalls, HomeSense; London; On-site; CAD 38,000 - 53,000; Full time

Benefits offered by this job

Associate discounts

Healthcare spending account

Retirement savings program

Tuition reimbursement

Vacation package

Advance scheduling

Parking reimbursement

Company equipment

Job summary

TJX Canada is hiring a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. You will help prevent theft, assist investigators, and operate CCTV technology to protect associates, customers, and assets.

You’ll have opportunities to develop leadership skills, engage with customers, and collaborate with a supportive team in a vibrant retail setting. Competitive benefits and growth paths are available.

Qualifications

• Minimum High School diploma or equivalent experience.
• Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies are encouraged to apply.
• A provincial security license is required to be employed in this position (where applicable).
• Valid driver’s license preferred (may vary by market), with access to a vehicle and good driving record.

Responsibilities

• Actively support the store in uniform by greeting customers, responding to pedestal alarms, and providing exceptional customer service to ensure a welcoming environment.
• Detect and prevent theft and fraud against TJX stores, assist Store Investigators during suspect apprehensions, and facilitate civil and criminal prosecution as needed.
• Conduct thorough store surveillance using CCTV and floor walking; collaborate with Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external losses from repeat offenders and organized groups.
• Report alert signals and support Regional Internal Investigators on internal dishonesty investigations; assist Supply-chain Investigators with potential losses related to the supply chain, and work with Loss Prevention Remote Investigators and District Managers to identify, report, and file external incidents with law enforcement and address possible shrink opportunities.

Skills

Retail Loss Prevention

Security

Law enforcement

Education

High School diploma or equivalent

Tools

Provincial security license

Job description

TJX Canada is hiring a Loss Prevention Store Security Agent to help create a safe, secure, and welcoming environment in our stores. You will help prevent theft, assist investigators, and operate CCTV technology to protect associates, customers, and assets.

You’ll have opportunities to develop leadership skills, engage with customers, and collaborate with a supportive team in a vibrant retail setting. Competitive benefits and growth paths are available.