Retail Learning Manager

LOUIS VUITTON; Vancouver; On-site; CAD 110,000 - 140,000; Full time

Job summary

Louis Vuitton Canada is looking for a Retail Learning Manager in West Canada. This position involves planning and leading innovative training programs, mentoring store teams, and enhancing overall store performance. With a competitive salary and a rich benefits package, this role is ideal for someone passionate about retail excellence.

Benefits

Comprehensive benefits package including medical, dental, vision.

Various paid time off programs.

Employee discount/perks.

DPSP retirement employer contribution.

Industry leading training.

Qualifications

• Extensive experience in training creation, implementation, and facilitation.
• Strong background in retail with a focus on customer satisfaction.
• Passion for fostering growth and development in team members.

Responsibilities

• Prepare and facilitate the retail training strategy including training modules.
• Drive client delight through applied learning and coaching.
• Mentor store teams to improve skills and attitudes.

Skills

Training creation

Implementation expertise

Facilitation expertise

Coaching

Mentorship

Job description

Poste

Louis Vuitton Canada is seeking a Retail Learning Manager to support our stores in the West Canada market. As a Retail Learning Manager, you will plan, implement and lead innovative training and development programs to meet the needs of the business. We believe people make the difference. You will embody this core belief by supporting the store's leadership team as a partner and a mentor, nurturing their growth in leading their retail teams confidently and skillfully. Your leadership will play an integral role in the development of the team at all levels, influencing client experience and overall store performance and brand desirability.

Missions

The Retail Learning Manager is responsible for:

• Preparing and facilitating the Louis Vuitton Americas Retail Training Strategy, including in-store and regional inductions, training modules, and individual training plans based on stores and region's specific needs;
• Supporting the region in driving clients delight through ensuring applied learning of selling skills by way of observation and coaching;
• Providing ongoing mentorship to the store teams crafted to support the improvement of proficiencies, attitudes and behaviors of all team members.

Profil

We are seeking a passionate professional with extensive training creation, implementation and facilitation expertise within the fast-paced and client-centric retail landscape. We value creativity, innovation, and the desire to deliver excellence. Our ideal candidate will share the same values and champion these values within our teams.

Informations complémentaires

The appointed candidate will be offered salary within the annual range of $110,000-$140,000CAD, plus the opportunity for a bonus, a comprehensive benefits package including: medical, dental, vision, short and long-term disability, life insurance and AD&D, various paid time off programs, employee discount/perks and the option for DPSP retirement employer contribution and RRSP.

In addition to a generous benefits package, unparalleled career development opportunities, both locally & globally, as an employee at Louis Vuitton, you can expect to be provided with industry leading training which will offer you an in-depth insight into the luxury and retail environment.

Louis Vuitton is a company that respects the uniqueness of each employee and offers everyone the means to find their place and prosper. We promote initiatives aimed at supporting professional equality for everyone. We strive to go above and beyond purely symbolic measures by building a culture passionate about meaningful strategies aimed at crafting an inclusive workforce.

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Référence LVM28855