Retail Lead: Assistant Store Manager - Customer & Ops

Loblaw Companies Limited; Saskatoon; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive benefits

Training opportunities

Career development

Job summary

Real Canadian Superstore, part of Loblaw Companies Limited, seeks an Assistant Store Manager to lead store operations and deliver exceptional customer service in Canada. You will coach staff, manage inventory and coordinate with buyers to optimize merchandising and sales growth.

The role emphasizes leadership, training, safety, and compliance, with opportunities to influence store performance and customer experience across departments while supporting sustainable initiatives.

Qualifications

• Experience leading a store team and managing daily operations.
• Strong customer service orientation with problem-solving skills.
• Ability to recruit, schedule and develop staff to meet store objectives.
• Effective communication with cross-functional teams and vendors.

Responsibilities

• Provide excellent customer service and act as a role model for staff.
• Resolve customer complaints according to guidelines.
• Demonstrate leadership and plan store activities to meet targets.
• Recruit, schedule and train employees to maintain productivity and morale.
• Coordinate with buyers on inventory and merchandising strategies.
• Promote Shoppers Home Health Care products and services to customers.

Skills

Customer service

Leadership

Communication

Team management

Conflict resolution

Planning

Inventory management

Merchandising coordination

Staff training

Attention to detail

Tools

POS systems

Inventory software

Merchandising software

Job description

Real Canadian Superstore, part of Loblaw Companies Limited, seeks an Assistant Store Manager to lead store operations and deliver exceptional customer service in Canada. You will coach staff, manage inventory and coordinate with buyers to optimize merchandising and sales growth.

The role emphasizes leadership, training, safety, and compliance, with opportunities to influence store performance and customer experience across departments while supporting sustainable initiatives.