Retail Key Holder - Summer 2025

Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and painted with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?

A ridiculously cool life experience

A plethora of lively staff events all season long

A chance to enjoy the alpine vistas

Job Description

The Summer Retail Key Holderprovidesan outstanding guest service experience, ensuring a positive experience for all staff, guests, and customers of the designated retail locations at the Resort. Key Holders are an integral part of the team, tasks are always completed for store upkeep andprovidingquality customer service.This positionis responsible forthe opening and closing of designated retail locations, restocking merchandise, andmaintaininghigh standard of organization and cleanliness in all designated areas.The Retail Key Holder reports to the Retail Assistant Supervisor, the Retail Assistant Director, and to the Retail Director, and works closely with the Retail Inventory Supervisor and many Resort departments.

Job Functions

Guest Experience

• Provide guests with an outstanding service experience.
• Delivering confident Product Knowledge to help guests make informed purchase choices.
• Go above and beyond to help guests find the right product.
• Independently manage store daily tasks and upkeep store standards.

Receiving/Set-Up

• Receive new product orders, manage all purchase order paperwork requirements.
• Organize newproductto be displayed in store(s),maintainstockroom.
• Tagging/stickering of new product.
• Assistingwith merchandising and set up with the direction of the store/fixture planograms.

In-SeasonResponsibilities

• Collecting/ returning all floats and depositing the daily cash drop.Ensuring that daily float(s) haveaccurateassortment of change to bills.
• Unlocking/lockingthe store location and disarming/alarming.Opening/closing register and running necessary reports at start and end of day.
• Assistwithmanaging lunch breaks andappropriatestaffinglevels.
• Assistmanagement with guest complaints/ returns and warranties.
• Monitoring andmaintainingstock levels.
• Assistingwith physical inventory.

Experience/Requirements

• Retail or related sales experience isrequired.
• Positive,outgoing, andfriendlyattitude.
• This position required accuracy, attention to detail, andan ability to self motivate.
• Good timemanagement and organizational skills.
• Prepared to work a flexible schedule (weekends, holidays,evenings, additionaltime during busy periods).
• Must communicate effectively in English, both written and verbally.
• Must be neat, alert, punctual, and dependable.
• Must maintain professional conduct when in uniform and when acting as a company representative.

Additional Considerations

• Employees must always be ofsoundmind,exhibitgood judgment, and report to work fit for duty.
• This is primarily an indoor position, but is in a remote, alpine environment and employees must wearappropriate footwearand layers for the conditions. Some uniform pieces are provided.
• This position at times works alone, handles cash, andpersonalinformation.

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook, Policy Manual, and the Alberta Employment Standards Code.

Can’t wait to get started? Great, because we can’t wait to hear from you!Click the "Apply Now" button below to get started!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.