Retail Key Holder-CENTRE AT CIRCLE

Bath & Body Works; Saskatoon; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Key Holder to join their team. In this role, you will lead store operations, ensuring exceptional customer experiences while fostering a culture of teamwork and performance. As a vital part of the leadership team, you will guide associates, manage daily tasks, and drive sales initiatives. This position offers a supportive environment where your contributions are valued, and you can grow within the company. With competitive benefits, including a generous merchandise discount and health support, this is an exciting opportunity to make a significant impact in the retail space.

Benefits

40% Merchandise Discount

Free Products

Mental Health Support

Health Insurance Options

Retirement Savings Program

Tuition Assistance Program

Paid Time Off

Family Benefits

Qualifications

• Aspiring management role for existing sales associates.
• Ability to foster a customer-focused culture.

Responsibilities

• Lead and model selling and customer experience standards.
• Perform opening and closing routines, including bank deposits.

Skills

Customer Service

Sales Techniques

Team Leadership

Operational Management

Education

High School Diploma

Sales Experience

Job description

Description

Career Development | Fun Stores | Free Product | 40% Discount

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable, and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live, and work. Additionally, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a better, brighter, happier place when everyone has access to the things that make them happy.

Our store leaders are the front line of our field leadership team: they’re retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. As a Key Holder, you will support delivering the sales plan through effective execution of store and operational tasks.

Responsibilities

1. Responsible for leadership tasks as delegated by the store manager, including acting as manager on duty when scheduled, to address customer service, vendor relationships, or maintenance issues.
2. Provide individual and team performance feedback and recommendations to managers.
3. Lead and model selling and customer experience standards.
4. Display knowledge of product, company policies, and store strategies.
5. Set the direction and goals for the day/shift when associates arrive for work.
6. Build a highly satisfied and loyal customer base through engagement, conversion, and gathering customer phone and email information.
7. Perform opening and closing routines, including execution of bank deposits, receipt of shipment, and interpreting/disseminating company directives.
8. Maintain policies and procedures.
9. Assist with floorsets, window changes, visual presentations, signage placement, etc., as directed.

Qualifications

1. Preferably an existing sales associate aspiring to a management role.
2. Ability to foster a customer-focused selling culture.
3. Demonstrated selling and operational results.
4. Available for varied weekly shifts, including weekends, closing, and peak shifts.
5. Ability to provide in-the-moment coaching to associates.

Bath & Body Works Competencies

• Lead with Curiosity & Humility
• Build High Performing Teams for Today & Tomorrow
• Influence & Inspire with Vision & Purpose
• Observe, Engage & Connect
• Strive to Achieve Operational Excellence
• Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

• 40% merchandise discount and free product that encourages you to come back to your senses!
• Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
• No-cost mental health and wellbeing support for all associates.
• Robust health, virtual care, dental, vision, and life insurance options, plus short-term and long-term disability plans for full-time associates.
• Retirement Savings Program with company match for full-time associates.
• Tuition Assistance Program for full-time associates.
• Opportunity for paid time off and additional family benefits including maternity and parental leave.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities, and general treatment during employment. We only hire individuals authorized for employment in Canada.

Application window will close when all role(s) are filled.