Retail Key Holder

Skechers U.S.A., Inc.; Oshawa; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Konkurrencedygtig løn og stigninger

Rabatter på Skechers produkter

Fleksible arbejdstider

On-the-job træning

Karriereudvikling i en global mærke

Job summary

Skechers U.S.A., Inc. i Canada søger en erfaren detailleder til at overtage ansvaret for at lede butikkens daglige drift og sikre en fremragende kundeoplevelse. Du vil superviseere personale og opretholde en organiseret butiksfacade.

Den ideelle kandidat har erfaring som nøgleholder eller mellemleder i detail og stærke kommunikationsevner samt tilgængelighed aften- og weekendarbejde. Mulighed for avancering i en global virksomhed.

Qualifications

• Højt niveau af kundeservice og kommunikationsevner.
• Erfaring som nøgleholder / mellemleder i detailbranchen foretrækkes.
• Sælgerevner og evne til at nå salgsbudgetter.

Responsibilities

• Engagere kunder og give ekspertrådgivning om Skechers-produkter og sikre en fremragende kundeoplevelse.
• Overvåge daglige butiksoperationer og sikre sikkerhedsprocedurer og gode driftsstandarder.
• Mentorere og støtte medarbejdere i kundeservice, salg og daglige drift.
• Bidrage til butikkens og individuelle mål gennem effektive salgsteknikker.

Skills

Kundebetjening

Lederskab

Detaljordningen

Education

Gymnasial uddannelse eller tilsvarende

Job description

Ansvarlig for at levere en yderst tilfredsstillende kundeoplevelse via engagement og interaktion med alle kunder, øge kundeoplevelsen og opretholde et rent og velorganiseret butiksmiljø. Overholdelse af alle standarder for drifts-, vare- og tabsforebyggelse. Kan være fagligt uddannet til at arbejde i flere områder af butikken for at understøtte virksomhedens behov.

COMPENSATION RATE

STARTING RATE: $20.76

BENEFIT HIGHLIGHTS:

• Competitive pay with regular increases.
• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
• Flexible schedules to support work-life balance.
• On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Opportunities for career advancement in Retail Management with a global brand like Skechers.
• Additional Benefits & Perks to be reviewed during the interview process.

WHAT YOU WILL DO:

• Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and great experience.
• Retail Leadership Role: Supervise daily operations, including store opening and closing procedures as required, ensuring security protocols and excellent operational standards.
• Team Leadership: Mentor and support team members to grow their skills in entry-level retail that include customer service, sales, and daily operations.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Retail Supervisor Duties: Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

WHAT WE NEED FROM YOU:

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem solving skills to resolve any issues that may arise in-store.
• Highly organized to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with a sense of confidentiality and urgency.

REQUIREMENTS:

• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal and interpersonal skills.
• Must be at least 18 years of age at time of application.

Step into your next retail career with Skechers!

About Skechers

Skechers, a global Fortune 500® company, developsand markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,300 Skechers retail locations.

Equal Employment Opportunity

Skechers is an equal opportunity employer and, as such, Skechers is committed to providing equal employment opportunities to all applicants and employees. Skechers employs and treats any and all applicants and employees on the basis of merit, qualifications, and competence. No question on this application is used for the purpose of limiting or excusing an applicant from consideration for employment.

Reasonable Accommodation

I understand that Skechers makes reasonable accommodations for disabled employees if requested, unless to do so would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to fulfill the essential functions of your job.