Retail Key Holder

Skechers Canada; Lethbridge; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading footwear retailer in Lethbridge, Canada is seeking a Key Holder to oversee store operations and support sales goals. This role involves mentoring team members and ensuring exceptional customer service. Ideal candidates have strong problem-solving abilities and effective communication skills. The position offers flexible schedules and opportunities for career growth within a global brand.

Benefits

Competitive pay with regular increases

Generous discounts on products

Flexible schedules

Qualifications

• High school diploma or equivalent preferred, but not required.
• Customer service management skills to engage customers.
• Ability to work varied schedules, including evenings and weekends.

Responsibilities

• Supervise daily operations and assist in store management.
• Mentor team members to improve their skills and performance.
• Engage with customers to ensure a positive shopping experience.

Job description

WHY SKECHERS

We offer a casual and creative atmosphere where for over 30 years Skechers has been renowned for its lifestyle performance accessories and apparel collections for the whole family, celebrated for style, quality, innovation, and comfort. We foster an environment where ideas are welcomed, an entrepreneurial mindset is encouraged, and customer service is always a priority. Our fun and fast-paced workplace offers endless opportunities to learn, grow, and succeed.

ABOUT THE ROLE :

As a Key Holder, also known as a Floor Leader at Skechers, you'll take on an essential retail leadership role, contributing to store operations and mentoring your team to deliver exceptional customer service. This entry-level management role involves overseeing daily operations, supporting sales goals, and helping maintain the store's premium shopping environment. Whether you're looking to advance your retail management career, refine your skills as a Key Holder, or grow into a retail management role, this opportunity offers room to thrive within the Skechers global brand.

COMPENSATION RATE

STARTING RATE : $21.85

BENEFIT HIGHLIGHTS :

Competitive pay with regular increases.

Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).

Flexible schedules to support work-life balance.

On-the-job training to strengthen skills in retail leadership roles, customer service, management, and store operations.

Opportunities for career advancement in retail management with a global brand like Skechers.

Additional benefits and perks to be reviewed during the interview process.

WHAT YOU WILL DO :

Customer Service Management: Engage with customers to deliver expert advice on Skechers products, ensuring every shopper leaves with the perfect fit and a great experience.

Retail Leadership Role: Supervise daily operations, including store opening and closing procedures, security protocols, and maintaining operational standards.

Team Leadership : Mentor and support team members to grow their skills in customer service, sales, and daily store operations.

Sales and Goals : Contribute actively to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.

Store Operations : Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.

Retail Supervisor Duties: Oversee stock and inventory routines, collaborating with management to address operational needs.

Problem Solving : Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers.

WHAT WE NEED FROM YOU :

Ability to work varied schedules, including evenings, weekends, and holidays.

Problem-solving skills to resolve issues that may arise in-store.

Highly organized to manage inventory, staffing, and other operational tasks.

Ability and desire to foster a respectful, safe, and fun environment for Skechers store employees.

Comfortable mentoring team members and communicating effectively with all levels of staff.

Acts with confidentiality and urgency.

REQUIREMENTS :

High school diploma or equivalent preferred, but not required.

Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.

Sales skills to drive revenue growth and meet targets.

Excellent written, verbal, and interpersonal communication skills.

Must be at least 18 years old at the time of application.

Step into your next retail career with Skechers!

About Skechers

Skechers (NYSE: SKX) is a global Fortune 500 brand that develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do, delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers through department and specialty stores, e-commerce, digital stores, and more than 5,200 company- and third-party-owned retail locations. Headquartered in Southern California, Skechers has spent 30 years helping people of all ages look and feel good.

Equal Employment Opportunity

Skechers is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants and employees. We treat all applicants and employees based on merit, qualifications, and competence. No questions on this application are used to limit or exclude consideration for employment.

Reasonable Accommodation

We make reasonable accommodations for disabled employees upon request, unless it would pose an undue hardship, in accordance with applicable legislation. It is your responsibility to notify Human Resources if you require a reasonable accommodation to perform your job's essential functions.

Key Skills

Electrical, Accommodation, Corporate Sales, AC Maintenance, Barista, ITI

Employment Type : Part-Time

Experience : Years

Vacancy : 1