Retail Event Staff (#c209b)

Merchant Of Tennis; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Merchant of Tennis is seeking enthusiastic individuals for Full-Time Team Event Staff to join during the 2025 National Bank Open in Toronto. Responsibilities include welcoming clients, processing transactions, and maintaining inventory. Ideal candidates will have customer service skills, a background in retail or tennis preferred.

Qualifications

• Friendly and helpful demeanor.
• Receptive to feedback and able to implement suggestions.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Welcome and greet clients, providing exceptional service.
• Facilitate point of sales transactions accurately.
• Stock and organize inventory in the retail space.

Skills

Customer Service

Effective Communication

Team Collaboration

Job description

The Merchant of Tennis is looking for Full-Time, enthusiastic and motivated individuals to join our Team Event Staff for the 2025 National Bank Open in Toronto from Saturday July 26 – Thursday August 7, 2025.

KeyResponsibilities

• Welcome and greet clients
• Provide excellent service in all aspects of the sales experience
• Assist clients by effectively communicating
• Facilitate point of sales transactions accurately and efficiently
• Stock, replenish, merchandise and organize inventory
• General cleaning and organization of the retail sales space

Requirements

• Friendly, helpful and customer service oriented
• Work collaboratively with all team members
• Effective communication and interpersonal skills - listening, understanding and responding
• Receptive to feedback and willing to implement recommendations
• Able to multi-task and thrive in a fast-paced environment
• Commit to a consistent work schedule

Experience

• Preference will be given to individuals with a background in tennis and/or retail sales

Full time hours

• Minimum 40 hours per week and minimum daily shift of 8 hours per day, comprised of days shifts, evenings and weekends per Event Store hours.