Retail Event Staff (#3f3e9)

Merchant Of Tennis; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

The Merchant of Tennis is seeking enthusiastic part-time Team Event Staff for the 2025 National Bank Open in Toronto. Responsibilities include welcoming clients, providing excellent service, and managing sales transactions. Applicants should be customer service oriented and able to work collaboratively in a dynamic retail environment.

Qualifications

• Friendly, helpful, and customer service oriented.
• Effective communication and interpersonal skills.
• Receptive to feedback and able to thrive in a fast-paced environment.

Responsibilities

• Welcome and greet clients, providing excellent service.
• Facilitate point of sales transactions accurately and efficiently.
• Stock, replenish, and organize inventory in the retail space.

Skills

Customer service

Communication

Team collaboration

Multi-tasking

Job description

The Merchant of Tennis is looking for Part-Time, enthusiastic and motivated individuals to join our Team Event Staff for the 2025 National Bank Open in Toronto from Saturday July 26 – Thursday August 7, 2025.

KeyResponsibilities

• Welcome and greet clients
• Provide excellent service in all aspects of the sales experience
• Assist clients by effectively communicating
• Facilitate point of sales transactions accurately and efficiently
• Stock, replenish, merchandise and organize inventory
• General cleaning and organization of the retail sales space

Requirements

• Friendly, helpful and customer service oriented
• Work collaboratively with all team members
• Effective communication and interpersonal skills - listening, understanding and responding
• Receptive to feedback and willing to implement recommendations
• Able to multi-task and thrive in a fast-paced environment
• Commit to a consistent work schedule

Experience

• Preference will be given to individuals with a background in tennis and/or retail sales

Part time hours

• Minimum 32-40 hours total, including a minimum of four 8-hour shifts over 13 days, comprised of days shifts, evenings and weekends per Event Store hours.