Retail District Manager - BC

Canna-Cabana; Vancouver; On-site; CAD 80,000 - 90,000; Full time

Job summary

High Tide Inc. is seeking a District Manager for British Columbia, based in the greater Vancouver area. The role oversees Local marketing and store operations, ensuring financial objectives are met while coaching staff and driving sales. Travel across BC and potentially Canada is required.

The candidate should have cannabis retail experience, strong leadership, and a proven track record in retail management, with a focus on customer service and compliance. Competitive benefits are offered.

Qualifications

• Selling It Right certification from LCRB required
• University degree or College diploma in a related field preferred
• Minimum 5 years multiunit experience in the retail industry, cannabis retail preferred
• Minimum of 5 to 8 years work experience in a management role in a retail environment, preferably in a unionized retail environment
• Proven ability to lead a team
• Proven excellent customer service skills
• Excellent organizational, strategic, planning and implementation skills
• Excellent management writing and verbal communication skills
• Clean and clear criminal background check
• Clean drivers abstract and a valid driver’s license
• Fully functional and safe motor vehicle to travel between locations
• Be able to travel across BC and/or Canada
• Knowledge of Cannabis industry and area of service

Responsibilities

• Achieve all key financial objectives
• Attract, coach and retain superior talent; motivate and develop a winning team
• Implement comprehensive local marketing programs to maximize customer trial and awareness
• Maintain staffing levels, budget and compliance with company guidelines
• Manage inventories, cash handling, and financial reporting in stores
• Travel between locations to oversee multiple stores and plan acquisitions as needed
• Ensure health and safety compliance and safety representation across stores
• Collaborate with HR/Payroll for accurate timesheets and labor planning
• Train and develop store management on processes and HR matters
• Lead promotional activities and ensure high standards of store presentation
• Submit monthly activities, budget and business reports

Job description

Overview

Canna Cabana is looking to hire District Manager in British Columbia based in greater Vancouver areato expand its footprint in the province. The Retail District Manager, BC will be responsible for the local marketing and operations of Canna Cabana Inc. ensuring that all key financial objectives are met. Other responsibilities will include the effective attraction, retention and coaching of talented employees, providing the motivation for increased sales and customer service levels. The Retail District Manager, BC must possess a superior business intellect, responding quickly and effectively to marketplace dynamics by creating strategies that will ensure our continued success. The assigned region for this position may vary as the footprint of the company evolves or changes.

Responsibilities

• Achieve all key financial objectives
• Attract, coach and retain superior talent, Motivate and develop a winning team that will provide exceptional customer service
• Demonstrates an innovative and entrepreneurial approach by responding to the unique characteristics of the market
• Abide by the Company Code of Conduct
• Implement comprehensive local marketing programs to maximize customer trial and awareness, while encouraging repeat visits
• Maintain sufficient staffing levels, both salaried and hourly
• Manage the operating budget and operate within Company guidelines
• Complete prospecting and follow-up calls to market our products/services to local businesses, community groups and associations
• Ensure Client database/ POS is maintained accurately
• Perform activities including hiring, orientation and training, motivating, appraising performance, enforcing discipline, and termination in consultation with the Human Resources Department
• Build team commitment to high standards of service, exceeding Customer expectations and leading by example
• Ensure product promotion is ongoing, creative and well-presented
• Submit monthly activities, budget and business reports
• Ensure all equipment is maintained, resolving technical problems immediately
• Conduct regular inspections to ensure presentation of a clean, upscale and well-maintained establishment
• Accurately monitor inventories, monitor security standards and systems, equipment and the flow of merchandise
• Responsible for all financial activities in the stores including reconciliation and daily bank deposits on a rotational basis with management team, cash balancing, and the accurate monitoring of cash handling procedures in the stores.
• Communicate and monitor adherence to health and safety legislation
• Act as Safety Representative, responsible for health and safety issues, supplies and equipment, rendering first aid if required, and completing Injury Reports
• Ensure accurate documentation of Inventory controls within all stores and follow company product ordering practices.
• Coaching Store management on process improvements and HR related matters
• Liaison with HR and Payroll for managing accurate payroll and subsequent employee relationships. Timely approval of Managers timesheets in Dayforce as per payroll calendar and manage labor hours per location.
• Ensure profitability for all Canna Cabana stores in BC. Implement measures of success and KPIs in all stores across BC
• Travel to all Canna Cabana retail locations will be a part of the job. All travel to be pre-approved by manager before occurrence
• Work with Retail operations to open new stores in the region or/and plan and coordinate any acquisition as needed.
• Special projects and other duties as assigned

Qualifications

• Selling It Right certification from LCRB required
• University degree or College diploma in a related field preferred
• Minimum 5 years multiunit experience in the retail industry, cannabis retail industry preferred.
• Minimum of 5 to 8 years work experience in a management role in a retail environment, preferably in a unionized retail environment.
• Proven ability to lead a team
• Proven excellent customer service skills
• Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement oriented
• Clean and clear criminal background check
• Clean drivers abstract and a valid driver’s license
• Fully functional and safe motor vehicle to be able to travel between locations
• Be able to travel across BC and/or Canada
• Excellent organizational, strategic, planning and implementation skills
• Excellent management writing and verbal communication skills
• Proven skills to interact effectively with employees in order to direct workflow, assess performance and assign duties
• Understanding of the Cannabis industry and area of service
• Able to create realistic schedules and meet deadlines under stress and interruptions
• Understanding of financial reports including budgetary guidelines, payroll and expenditures
• Computer literacy, including effective working skills of MS Word, Excel, PowerPoint, Adobe products and e-mail required
• High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts
• Knowledge of supplies, equipment, and/or services ordering, as well as inventory control of these items
• Knowledge of local and federal regulations and ordinances
• Meticulous records maintenance skills Superior telephone manners and strong interpersonal skills

Pay Range: CAD 80,000 to CAD 90,000 annually depending on skills and expereince

Why You Should Apply:

• Competitive salary and benefits package
• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning

Additional points:The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world's most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including: Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz name.

High Tide consistently moves ahead of the currents, having been recognized as one of Canada's Top Growing Companies for the past five consecutive years by The Globe and Mail's Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of America's Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don't miss the High Tide profile pages on SEDAR+ and EDGAR.

#HT

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.