Retail Department Manager – Service & Checkout

Loblaw Companies Limited; Montreal; On-site; CAD 45,000 - 55,000; Full time

Job summary

MAXI is seeking a dedicated Store Department Manager to oversee daily operations, drive sales and profitability, and lead a diverse team in delivering exceptional customer service. You will train staff, manage merchandising and inventory, and collaborate with store leadership to meet targets, while maintaining a safe, organized environment.

The role requires strong leadership, organizational skills, and the ability to work a flexible schedule, including nights and weekends, in a fast-paced

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Retail management experience, preferably in a departmental or specialty store setting.
• Strong leadership and interpersonal skills with the ability to motivate and develop associates.
• Excellent organizational and time management skills.
• Ability to work a flexible schedule, including nights and weekends.
• Proficiency in basic computer skills, including Microsoft Office.
• Knowledge of retail operations, including merchandising, inventory management, and customer service.
• Ability to lift and move up to 50 pounds and stand for extended periods of time.

Responsibilities

• Oversee the day-to-day operations of a specific department within a store.
• Ensure the department meets or exceeds sales and profitability goals.
• Train and develop department associates in customer service, product knowledge, and merchandising.
• Ensure merchandise is stocked, displayed, and priced appropriately.
• Monitor inventory levels and coordinate with other departments to ensure timely replenishment.
• Maintain a clean and safe department for customers and employees.
• Manage departmental expenses and assist in budget preparation.
• Communicate regularly with store management and other department managers to ensure store-wide goals are being met.
• Be constantly on the lookout for great talent to join our team.
• Lead, coach and motivate colleagues to improve productivity, engagement and retention.
• Be committed to maintaining merchandising and operational standards.
• Building and leading diverse teams that foster a workplace of inclusiveness and belonging.

Skills

Leadership

Interpersonal skills

Organizational skills

Time management

Flexible schedule

Microsoft Office

Retail operations

Inventory management

Customer service

Physical stamina

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

MAXI is seeking a dedicated Store Department Manager to oversee daily operations, drive sales and profitability, and lead a diverse team in delivering exceptional customer service. You will train staff, manage merchandising and inventory, and collaborate with store leadership to meet targets, while maintaining a safe, organized environment.

The role requires strong leadership, organizational skills, and the ability to work a flexible schedule, including nights and weekends, in a fast-paced