Directeur adjoint de magasin — Leadership & Service Client

Loblaw Companies Limited; Chaudière-Appalaches; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Progressive careers

Comprehensive training

Flexibility

Job summary

Maxi in Canada is seeking an Assistant Store Manager to deliver exceptional customer service, lead store staff, and drive effective merchandising and operations. Reporting to the Store Manager, you will plan staffing, manage inventory, and promote a safe, inclusive work environment.

The role emphasizes leadership, teamwork, and a commitment to company values while maintaining high standards of service and performance in a fast-paced retail setting.

Qualifications

• Leadership experience in a retail setting.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment.
• Commitment to health and safety regulations.
• Results-driven with a focus on achieving meaningful outcomes.
• Strong alignment with company values and mission.
• Ability to follow policies and procedures with attention to detail.
• Excellent verbal and written communication.
• Ability to work independently.

Responsibilities

• Present themselves as a role model by delivering efficient, courteous service.
• Resolve and manage customer complaints according to guidelines.
• Provide leadership by offering constructive resolutions to concerns.
• Encourage staff to take ownership of performance and development.
• Maintain communication with internal teams to improve results.
• Coordinate with buyers on inventory and merchandising activities.
• Manage and stock inventory and materials.
• Plan and execute events successfully.
• Recruit and evaluate candidates to meet staffing objectives.
• Schedule staff to improve productivity and margins.
• Train staff to meet company standards.
• Support succession planning to fill key roles.
• Ensure awareness of safety and emergency procedures.
• Support store operations, policies and procedures.
• Promote a workplace that values inclusiveness and belonging.

Job description

Maxi in Canada is seeking an Assistant Store Manager to deliver exceptional customer service, lead store staff, and drive effective merchandising and operations. Reporting to the Store Manager, you will plan staffing, manage inventory, and promote a safe, inclusive work environment.

The role emphasizes leadership, teamwork, and a commitment to company values while maintaining high standards of service and performance in a fast-paced retail setting.