Retail Department Leader — Elevate Customer Experience

Loblaw Companies Limited; Medicine Hat; On-site; CAD 48,000 - 58,000; Full time

Job summary

Real Canadian Superstore in Medicine Hat, part of Loblaw Companies Limited, is seeking a Department Manager to lead a store department and drive sales, service and profitability.

You will supervise daily operations, coach associates, manage merchandising and inventory, and partner with store leadership to meet targets while delivering an exceptional customer experience in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Previous retail management experience, preferably in a departmental or specialty store setting.
• Strong leadership and interpersonal skills with the ability to motivate and develop associates.

Responsibilities

• Oversee the day-to-day operations of a specific department within a store.
• Ensure the department meets or exceeds sales and profitability goals.
• Train and develop department associates in customer service, product knowledge, and merchandising.
• Ensure merchandise is stocked, displayed, and priced appropriately.
• Monitor inventory levels and coordinate with other departments to ensure timely replenishment.
• Maintain a clean and safe department for customers and employees.
• Manage departmental expenses and assist in budget preparation.
• Communicate regularly with store management and other department managers to ensure store-wide goals are being met.
• Be constantly on the lookout for great talent to join our team.
• Lead, coach and motivate colleagues to improve productivity, engagement and retention.
• Be committed to maintaining merchandising and operational standards.
• Building and leading diverse teams that foster a workplace of inclusiveness and belonging.

Skills

Leadership

Interpersonal skills

Organizational skills

Time management

Microsoft Office

Retail operations

Merchandising

Inventory management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Real Canadian Superstore in Medicine Hat, part of Loblaw Companies Limited, is seeking a Department Manager to lead a store department and drive sales, service and profitability.

You will supervise daily operations, coach associates, manage merchandising and inventory, and partner with store leadership to meet targets while delivering an exceptional customer experience in a fast-paced retail environment.