Retail Customer Service Coordinator Full Time Marshalls - Baron Centre

Marshalls; Kelowna; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join Marshalls as a Retail Store Coordinator in Kelowna, where you’ll lead a team to deliver exceptional customer experiences. This role emphasizes operational excellence and teamwork, ensuring high standards of service and visual merchandising in a dynamic retail environment. With opportunities for training and development, you'll foster a culture of collaboration and improvement while managing store operations effectively.

Benefits

Exclusive employee discounts

Comprehensive training resources

Support through Associate and Family Assistance programs

Qualifications

• 1-2 years in retail or service with customer focus.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong communication skills for effective information sharing.

Responsibilities

• Drive operational excellence in customer service and merchandise processing.
• Train and develop Associates on service policies and procedures.
• Create eye-catching merchandise displays in key areas.

Skills

Team Collaboration

Task Management

Communication

Time Management

Job description

At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.

Job Description:

We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Enjoy exclusive discounts at our stores, available to you and eligible family members.
• Comprehensive training and development resources designed to help you learn, grow, and succeed.
• Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.

What You’ll Do:

• Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
• Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment.
• Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures.
• Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement.
• Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas.

About You:

• Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes.
• Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships.
• Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges.
• Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization.

If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process. Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.

Address:

2310 Baron Road

Location:

CAN Marshalls Store 0736 Kelowna BC